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Making Healthcare Work for You (MHWFY) is a mission-driven online talk show that’s shifting the healthcare conversation to love, hope, inspiration, and real solutions. Stephanie Feals & Dr. Apurv Gupta host conversations with an elite group of leaders who are solving healthcare’s most complex challenges. MHWFY shines a light on leaders’ personal dedication, unique perspectives, and empowering solutions through unscripted, authentic conversations. The show helps educate people and connect the dots to drive healthcare transformation. Guests & audience members are the people shaping the future of healthcare - from those working on the front line, to those creating the technology, to those driving policy change in government.
Episodes
Tuesday Sep 30, 2025
Tuesday Sep 30, 2025
In this episode of Making Healthcare Work for You, Dr. Jennifer Fraser, author of The Bullied Brain and the upcoming The Gaslit Brain, teaches us how bullying, gaslighting, and abuse culture can manifest — and offers hope by sharing techniques to build healthier, more loving organizations with stronger leadership.
Some of the things we learn during this interview:
- The three components of bullying
- How harmful behaviors become normalized
- Why language matters in changing systems
- Fear vs. love in healthcare leadership
This is a powerful conversation on using brain science to build psychologically safe cultures where people can thrive.
Topical time codes:
00:57 - Abuse culture
3:32 - How harmful behaviors become normalized
9:11 - Empathy erosion
16:05 - The bully isn’t powerful
22:06 - The language we use
24:53 - Gaslighting
28:21 - Fear vs love, and how to make change at a systems-level
32:07 - Hope for the future
Learn more about Dr. Jennifer Fraser’s work: https://bulliedbrain.com
Preorder The Gaslit Brain: https://www.amazon.com/Gaslit-Brain-Gaslighting-Institutional-Complicity/dp/1493090925
Watch/listen now + subscribe for more episodes on healthcare transformation.
#HealthcareLeadership #BrainScience #PatientCare #MakingHealthcareWorkForYou #love #empathy #compassion #healthcaretransformation
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