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Making Healthcare Work for You (MHWFY) is a mission-driven online talk show that’s shifting the healthcare conversation to love, hope, inspiration, and real solutions. Stephanie Feals & Dr. Apurv Gupta host conversations with an elite group of leaders who are solving healthcare’s most complex challenges. MHWFY shines a light on leaders’ personal dedication, unique perspectives, and empowering solutions through unscripted, authentic conversations. The show helps educate people and connect the dots to drive healthcare transformation. Guests & audience members are the people shaping the future of healthcare - from those working on the front line, to those creating the technology, to those driving policy change in government.
Episodes
Monday Feb 14, 2022
Monday Feb 14, 2022
Dr. Kimberly Butler Willis and her partners at Goodstock Consulting are working to create health equity by taking a strategic approach to diversity, equity, and inclusion that starts with humanity and common ground.
Dr. Willis is the Managing Director and Co-Founder of Goodstock Consulting, which she was inspired to create after losing a family member in Charleston’s Emanuel Nine shooting in 2015.
In this conversation, Dr. Willis tells us:
- About meeting clients where they are and learning where they want to go
- Why it’s important to focus on existing strengths, and not focus on deficits
- Looking for the humanity in everyone - even the “red lights”
- How relationships can drive change
- Working from the points of Appreciative Inquiry, Human-Centered Design, & Edutainment leads to transformative results
- About the 3-tiers of connection
Goodstock Consulting, an organization that is helping create systemic changes within the companies they work with, in order to create equitable, long-term health impacts for the communities they serve.
Learn more about Goodstock Consulting: https://www.goodstockconsulting.com
Connect with Dr. Kim Butler Willis: https://www.linkedin.com/in/kimberly-b-willis-phd-ches-cdp-312b755b/
Topical time codes:
00:32 - About Goodstock Consulting
2:22 - Meeting clients where they are
3:36 - 3 theories that guide the work
7:13 - Starting points for change
9:01 - Red, yellow, green lights
10:27 - Encountering red lights
12:16 - Reconnecting with humanity
15:14 - Advice to patients seeking care
16:37 - 3 tiers of connection
18:04 - Practice makes permanent
20:41 - Quintuple Aim & importance of a framework
23:22 - Wellness over profit
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