Knowing Who to Call, When to Call, Where to Call, Patient PAL’s Advantage: Interview with Jack London, CEO

Patient PAL Founder and CEO, Jack London, is proud to offer his company’s advocacy services directly to consumers. In this new offering, everyone has access to the HIPAA-compliant concierge service. 

 

Jack tells us that the advantage of Patient PAL is that the know where to call, who to call, and when to call, all on your behalf. Healthcare is complicated, and sometimes scary, but advocacy services like Patient PAL help guide consumers through the waters, handling everything from claims negotiation to managing a new diagnosis, or even help choosing skilled nursing facilities. 

 

Check out this interview with Jack London, where he shares how the concierge service works to serve clients. 

 

Purchase a Patient PAL membership: https://www.patientpalmembership.com

 

Learn more about Patient PAL: https://www.patientpal.org 

 

Connect with Jack London: https://www.linkedin.com/in/jack-g-london/ 

 

Topical time codes: 

1:18 - How to prioritize

5:07 - How Patient PAL advocates for clients 

10:07 - The personal connection

12:13 - HIPAA Consent 

14:10 - Advocacy 

19:54 - Who’s using Patient PAL

__________________________

Thanks to the following organization for supporting the Making Healthcare Work for You mission.

 

Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.

They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.

 

Visit https://www.informed.llc to learn more.