Leading For Positive Change: Patient-Centered Care, Hope, & Challenging The Status Quo - Interview W/ Dr. Dalila Lewis, Div. Chief Of Pediatric Neurology, Musc Children's Hospital

Dr. Dalila Lewis has been blazing a trail of positivity, change, and hope since joining the MUSC Shawn Jenkins Children’s Hospital as Division Chief of Pediatric Neurology. 

 

When she took the lead at MUSC in August 2020, patients were facing  8-9 month long waits to see a provider, often meeting a new doctor at each appointment due to the medical team’s high-turnover and lack of staff. 

 

In well under a year, she has made tremendous strides for her patients and her team. Thanks to her hands-on leadership style, her willingness to challenge the status quo, and strong support from the hospital’s administrative leadership, patients are now able to get appointments within a few weeks, they’re able to see the same doctors at their visits, and her team has expanded, reducing burnout and turn over. 

 

Check out the Speaking Of, Making Healthcare Work for You interview with Dr. Lewis to hear the details about her philosophy to patient care - which includes a lot of listening, empathy, and hope - her leadership style, and her personal experience of being the mom of patient (her daughter was a preemie).