3.3K
Downloads
131
Episodes
Making Healthcare Work for You (MHWFY) is a mission-driven online talk show that’s shifting the healthcare conversation to love, hope, inspiration, and real solutions. Stephanie Feals & Dr. Apurv Gupta host conversations with an elite group of leaders who are solving healthcare’s most complex challenges. MHWFY shines a light on leaders’ personal dedication, unique perspectives, and empowering solutions through unscripted, authentic conversations. The show helps educate people and connect the dots to drive healthcare transformation. Guests & audience members are the people shaping the future of healthcare - from those working on the front line, to those creating the technology, to those driving policy change in government.
Episodes
Tuesday Jun 11, 2024
Tuesday Jun 11, 2024
Dr. Shannon Connor Phillips, Chief Health Officer at Joyous joined us to talk about how the organization leverages AI to connect those doing the work to leadership reduce burden while restoring joy.
She says that Joyous uses a psychologically safe approach that is action-oriented to create a culture of curiosity about specific things that aren’t working. By seeking information from that perspective, they can learn about the lived experience of those doing the work.
Check out the full interview to hear more: https://youtu.be/wELO0GitgMk
Learn more about Joyous: https://www.joyoushq.com
Connect with Dr. Shannon Connor Phillips: https://www.linkedin.com/in/shannon-connor-phillips-md-mph-6b47753b/
Topical time codes:
00:37 - About Joyous
4:04 - Leveraging technology at scale
7:00 - A psychologically safe approach
9:55 - Setting things up for success/preparing the team
14:10 - Interpreting the data
16:31 - Recognizing the importance of cultural transformation
Comments (0)
To leave or reply to comments, please download free Podbean or
No Comments
To leave or reply to comments,
please download free Podbean App.