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Making Healthcare Work for You (MHWFY) is a mission-driven online talk show that’s shifting the healthcare conversation to love, hope, inspiration, and real solutions. Stephanie Feals & Dr. Apurv Gupta host conversations with an elite group of leaders who are solving healthcare’s most complex challenges. MHWFY shines a light on leaders’ personal dedication, unique perspectives, and empowering solutions through unscripted, authentic conversations. The show helps educate people and connect the dots to drive healthcare transformation. Guests & audience members are the people shaping the future of healthcare - from those working on the front line, to those creating the technology, to those driving policy change in government.
Episodes
Wednesday Apr 06, 2022
Wednesday Apr 06, 2022
With 4 in 10 adults suffering from anxiety and depression between March 2020-January 2021 - up from just 1 in 10 pre-pandemic - employers are searching for ways to help their employees deal with the mental health challenges.
The DFW Business Group on Health partnered with the Meadows Mental Health Policy Institute in its Lone Star Depression Challenge.
The goal of the challenge is to reduce the stigma and incidence of depression in the workplace by increasing access, screening for depression, and leaning in to resources like EAPs and Employer Resource Groups.
Marianne Fazen, President and CEO of the TX Business Group on Healthcare, and Executive Director of the DFW Business Group on Health, shares more about this awesome initiative.
Learn more about the Lonestar Depression Challenge: https://dfwbgh.org/home/ls-depression/
Learn more about the Texas Business Group on Health: https://tbgh.org/
Connect with Marianne: https://www.linkedin.com/in/mariannefazen/
Topical time codes:
00:00 - Video begins
00:47 - Prevalence of anxiety/depression
4:26 - Disruption of the workforce
6:31 - Employee Resource Groups/EAPs
10:24 - How friends/co-workers can help those struggling
13:46 - Millennial and Boomer populations
Tuesday Mar 29, 2022
Tuesday Mar 29, 2022
After losing 9 people to untreated mental illness, Cloud 9 Telehealth Founder & CEO, J.C. Adams, was determined to build a system that could improve outcomes for those at risk for mental health issues in underserved communities.
Cloud 9 Telehealth is a digital platform that connects those at-risk with providers, social services, and first responders.
By providing access to the care and resources the vulnerable need, they're more likely to avoid the being unnecessarily hospitalized or incarcerated. For first-responders, having access to data about the person they're going to encounter allows them to appropriately prepare for the situation.
The results of Cloud 9's work are astounding - including a 632% return investment, and a 22% decrease in mental health crises ends in the emergency or jail.
Check out the interview to learn more about how Cloud 9 is working to improve outcomes.
Learn more about Cloud 9 Telehealth: https://www.cloud9telehealth.com
Connect with J.C. Adams: https://www.linkedin.com/in/jcadamsiii/
Learn more about Shiine: https://www.shiine.care
Topical time codes:
00:00 - Video begins
1:15 - personal calling to the mission
2:53 - working with the vulnerable & providing resources
6:44 - deploying 1st data communication system with law enforcement t connect back to community mental health center
10:56 - how Cloud 9 is changing outcomes
14:38 - Shiine, peer-to-peer support
Wednesday Mar 23, 2022
Wednesday Mar 23, 2022
After losing dozens of friends to untreated addiction, Lisa McLaughlin and Robin McIntosh decided to take action.
They co-founded Workit Health, and serve as Co-CEOs. WorkIt Health is an on-demand, digital, addiction care platform for opioids, alcohol, and other comorbidities.
A care concierge guides Workit Health patients, connecting them to providers, groups, resources, and more.
Their results are astounding - there's an 86% retention rate at month one (vs. 40% with other methods)!
In this interview, Lisa shares:
Her personal story of addiction recovery
How she recognized traditional recovery methods didn't work for most people
How Workit Health combines ease of access, affordability (through insurance or self-pay), and anonymity
Connect with Lisa: https://www.linkedin.com/in/lmclaug/
Learn more about Workit Health: https://www.workithealth.com
Topical time codes:
00:00 - Video starts
00:29 - About Workit Health
1:12 - Personal experience with addiction and loss
3:24 - Creating a different model
4:13 - Anonymity, ease of access, affordability
6:11 - How patients find Workit Health
9:15 - Care through Workit Health - the gold standard of medication-assisted treatment and evidence-based behavioral health interventions
12:42 - Private Pay or insurance
14:59 - Strong patient outcomes
16:46 - Patient testimonials
#addiction #addictionrecovery #substanceuse, #mentalhealth #behavioralhealth #speakingofhealth #healthcare #accesstocare
Friday Mar 18, 2022
Friday Mar 18, 2022
Dr. Tracey Vogel has relentless dedication and passion for providing obstetrics patients with trauma-informed care.
As Director of the Perinatal Trauma-Informed Care Clinic at Allegheny Health Network, Dr. Vogel combines her expertise as an obstetrics anesthesiologist and a trained sexual assault counselor to serve moms-to-be and new moms in a caring and compassionate way.
She works with patients who have experienced trauma ranging from rape, childhood and domestic violence, to miscarriage and scary birth situations.
Dr. Vogel takes a holistic approach to trauma-informed care by working with patients and providers.
With patients, she works to provide context, familiarity, and options.
With providers, she trains them to recognize trauma, prevent new trauma, and provides steps to compassionately treat patients and build trust.
Don’t miss this awesome interview with Dr. Tracey Vogel.
You can learn more about Dr. Vogel's work here: https://www.theempowermentequation.com
Learn more about Allegheny Health Network: https://www.ahn.org
Topical time codes:
00:00 - Video begins
00:41 - Trauma-informed care explained
1:39 - From anesthesia to trauma-informed care
6:38 - Helping women feel a sense of control through process
10:20 - Training obstetrics providers to recognize and prevent trauma
16:00 - Helping patients through the process
18:44 - Helping those who have experienced loss
22:13 - Building trust
25:41 - Positive feedback from women who receive trauma-informed care
Friday Mar 11, 2022
Friday Mar 11, 2022
The field of genetics continues to grow and evolve, and Dr. Neena Champaigne is on the forefront of pediatric genetics.
Dr. Champaigne’s passion for Punnett squares in 9th grade lead her to a career as a clinician where she helps patients every day.
At the Medical University of South Carolina, Dr. Champaigne serves as an Associate Clinical Professor and is the Division Chief of Pediatric Genetics.
She’s particularly passionate about newborn screenings, which sometimes detects illnesses in babies who may not otherwise be diagnosed until symptoms appear (which could be too late) to receive life-saving treatment.
Dr. Champaigne shares the story of her start into genetics, tells us why newborn screenings are so important, she talks about walking with patients on their “diagnostic odyssey,” shares advice for new geneticists, and more.
Links Dr. Champaigne mentioned during the interview:
Newborn Screening Info: https://www.babysfirsttest.org
National Coordinating Center for the Regional Genetics Networks: https://nccrcg.org
Learn more about the MUSC Children’s Hospital: https://musckids.org
Topical time codes:
00:00 - Interview starts
1:06 - Finding the field of genetics
3:40 - Passion behind the work
4:17 - Newborn screenings, story about Pompe
6:17 - Therapy for genetic conditions
7:30 - How conditions are added to newborn screenings
9:46 - Helping patients on their “Diagnostic Odyssey”
12:22 - Equity in genetics, from insurance to access to treatment
14:48 - Resources to access providers
17:02 - Advice for people beginning the genetics journey
18:17 - Advice for new geneticists
Monday Feb 28, 2022
Monday Feb 28, 2022
Dr. Robinson is a maternal fetal medicine doctor, and does amazing work everyday. I had the pleasure of getting to know him when I was his patient several years back. He put my mind at ease and took amazing care of me through my high-risk pregnancy.
In this interview, Dr. Robinson talks about maternal fetal medicine, helping eliminate patient fear, the cutting-edge care he and his team deliver, and what lead him to maternal fetal medicine.
Topical time codes:
00:42 - Working with medical journals
2:39 - What is maternal fetal medicine?
5:57 - Helping eliminate fear
7:57 - About pre-eclampsia
10:09 - Working to safely prolong pregnancies
12:40 - What excites you about your job?
14:37 - Importance of getting to know the patient
16:52 - Delivering cutting-edge care through maternal fetal medicine
21:07 - What keeps you going?
22:59 - Developing an interest in maternal fetal medicine in med school
26:19 - The future of maternal fetal medicine
Learn more about East Cooper Maternal Fetal Medicine Specialists:
http://eastcoopermfmspecialists.com
Learn more about Dr. Christopher Robinson:
http://eastcoopermfmspecialists.com/team/christopher-robinson/
Learn more about Speaking Of:
Friday Feb 18, 2022
Friday Feb 18, 2022
Kara Hill of Mental Health America of Greater Houston tells us increased access, faster treatment, and higher patient and provider satisfaction are just some of the results achieved by integrating mental health into the primary care appointment.
As the Director of Integrated Health Care Initiative, Kara leads a program aimed at changing how the system delivers care, so behavioral health professionals can operate alongside the PCP team.
The result is a one-stop-shop for patients, who can get their mental health and substance use issues addressed all during a primary care visit.
To create this transformation, the team is creating trainings to teach behavioral health providers how to work with primary care providers, and are also working with both sides to teach terminology specific to the respective fields.
The integrated model also helps reduce the stigma for the patient and allows the behavioral health provider to treat the patient quickly, and frees the PCP to focus directly on the patient’s medial needs.
Check out the full interview to learn more about how Kara and her team are reshaping the way care is delivered.
Topical time codes are below.
Learn more about the the Integrated Health Care Program: https://mhahouston.org/programs/ihci/
Learn more about Mental Health America of Greater Houston: https://mhahouston.org
Connect with Kara Hill: https://www.linkedin.com/in/kara-hill-279a9532/
00:00: Video begins
00:43: About integrated healthcare initiative
2:29: Value of readily available treatment
5:08: Improved results when adding behavioral health providers
7:10: Training behavioral health specialists to work in medical settings
8:49: Patient experience
10:04: Relationship between medical provider and behavioral health provider
13:24: Reception to the program
15:17: Measuring success
17:44: Health equity
19:32: Personal connection and importance of preventing crisis
21:44: Finding an integrated healthcare setting
#speakingofhealth #healthcare #integratedhealth #mentalhealth #behavioralhealth #substanceuse #primarycare
Monday Feb 14, 2022
Monday Feb 14, 2022
Dr. Kimberly Butler Willis and her partners at Goodstock Consulting are working to create health equity by taking a strategic approach to diversity, equity, and inclusion that starts with humanity and common ground.
Dr. Willis is the Managing Director and Co-Founder of Goodstock Consulting, which she was inspired to create after losing a family member in Charleston’s Emanuel Nine shooting in 2015.
In this conversation, Dr. Willis tells us:
- About meeting clients where they are and learning where they want to go
- Why it’s important to focus on existing strengths, and not focus on deficits
- Looking for the humanity in everyone - even the “red lights”
- How relationships can drive change
- Working from the points of Appreciative Inquiry, Human-Centered Design, & Edutainment leads to transformative results
- About the 3-tiers of connection
Goodstock Consulting, an organization that is helping create systemic changes within the companies they work with, in order to create equitable, long-term health impacts for the communities they serve.
Learn more about Goodstock Consulting: https://www.goodstockconsulting.com
Connect with Dr. Kim Butler Willis: https://www.linkedin.com/in/kimberly-b-willis-phd-ches-cdp-312b755b/
Topical time codes:
00:32 - About Goodstock Consulting
2:22 - Meeting clients where they are
3:36 - 3 theories that guide the work
7:13 - Starting points for change
9:01 - Red, yellow, green lights
10:27 - Encountering red lights
12:16 - Reconnecting with humanity
15:14 - Advice to patients seeking care
16:37 - 3 tiers of connection
18:04 - Practice makes permanent
20:41 - Quintuple Aim & importance of a framework
23:22 - Wellness over profit
Friday Dec 17, 2021
Friday Dec 17, 2021
Dr. Connie Guille, Professor and Director of Women’s Reproductive Behavioral Health Division at the Medical University of South Carolina, is supporting women with perinatal psychiatry.
From an upcoming program that will allow patients to call and speak with a provider within 30 minutes, to a text messaging system designed to detect women struggling with substance abuse and domestic violence, Dr. Guille has launched many innovative programs to help women through a very critical time - pregnancy and the post-natal period.
About 1 in 5 women experience a perinatal mood, anxiety, or substance abuse issue during pregnancy, and the cost of untreated postpartum depression alone is $32,000 per mom/baby.
Through the pandemic, the number of women struggling increased significantly.
Check out this interview with Dr Guille to learn more about how she’s helping women get the help they need in a fast and efficient way.
Learn more about the Medical Univ. of South Carolina: https://muschealth.org
Learn more about the MUSC Children’s Hospital: https://musckids.org
Topical time codes:
00:00 - Video begins
00:58 - About perinatal mood and anxiety disorders
3:20 - Prevalence of the issues, growth of the field of perinatal psychiatry
5:20 - Text messaging system for better detection
7:22 - Great results lead to increased women seeking treatment
11:25 - Quick access to care
13:53 - Expanding group of providers
15:06 - Activities that can help
17:03 - Passion for the field
18:56 - Ability to address issues during pregnancy
20:56 - New identity and pressure on moms
22:17 - Advice for moms
Friday Dec 10, 2021
Friday Dec 10, 2021
Kyle Kiser, CEO of RxRevu is passionate about giving providers real-time data so they can prescribe the most cost-effective prescription to patients.
Sometimes changing the quantity of pills or looking at different formularies means hundreds of dollars in savings to the patient.
By finding the most economical option, that’s one less barrier to medication compliance.
The mission-driven team at RxRevu is working every day to ensure that providers have all the information they need to best help patients.
Check out this interview with Kyle to hear more about the company and how they’re working to make positive change.
Connect with Kyle: https://www.linkedin.com/in/kyle-kiser-68ba218/
Learn more about RxRevu: https://rxrevu.com
Topical time codes:
00:00 - Video starts
00:25 - RxRevu's "why"
2:12 - #1 piece of requested information/65-million call backs to re-work prescriptions
3:57 - How the RxRevu process works
5:48 - Simple changes can equal big impact
8:57 - Patient is the greatest beneficiary
10:41 - CMS requirement
12:36 - RxRevu was incubated within health systems and closely aligned with providers
15:19 - Success at scale
16:43 - Behavior change
18:43 - Surprising findings in data