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Making Healthcare Work for You (MHWFY) is a mission-driven online talk show that’s shifting the healthcare conversation to love, hope, inspiration, and real solutions. Stephanie Feals & Dr. Apurv Gupta host conversations with an elite group of leaders who are solving healthcare’s most complex challenges. MHWFY shines a light on leaders’ personal dedication, unique perspectives, and empowering solutions through unscripted, authentic conversations. The show helps educate people and connect the dots to drive healthcare transformation. Guests & audience members are the people shaping the future of healthcare - from those working on the front line, to those creating the technology, to those driving policy change in government.
Episodes

Monday Feb 14, 2022
Monday Feb 14, 2022
Dr. Kimberly Butler Willis and her partners at Goodstock Consulting are working to create health equity by taking a strategic approach to diversity, equity, and inclusion that starts with humanity and common ground.
Dr. Willis is the Managing Director and Co-Founder of Goodstock Consulting, which she was inspired to create after losing a family member in Charleston’s Emanuel Nine shooting in 2015.
In this conversation, Dr. Willis tells us:
- About meeting clients where they are and learning where they want to go
- Why it’s important to focus on existing strengths, and not focus on deficits
- Looking for the humanity in everyone - even the “red lights”
- How relationships can drive change
- Working from the points of Appreciative Inquiry, Human-Centered Design, & Edutainment leads to transformative results
- About the 3-tiers of connection
Goodstock Consulting, an organization that is helping create systemic changes within the companies they work with, in order to create equitable, long-term health impacts for the communities they serve.
Learn more about Goodstock Consulting: https://www.goodstockconsulting.com
Connect with Dr. Kim Butler Willis: https://www.linkedin.com/in/kimberly-b-willis-phd-ches-cdp-312b755b/
Topical time codes:
00:32 - About Goodstock Consulting
2:22 - Meeting clients where they are
3:36 - 3 theories that guide the work
7:13 - Starting points for change
9:01 - Red, yellow, green lights
10:27 - Encountering red lights
12:16 - Reconnecting with humanity
15:14 - Advice to patients seeking care
16:37 - 3 tiers of connection
18:04 - Practice makes permanent
20:41 - Quintuple Aim & importance of a framework
23:22 - Wellness over profit

Friday Dec 17, 2021
Friday Dec 17, 2021
Dr. Connie Guille, Professor and Director of Women’s Reproductive Behavioral Health Division at the Medical University of South Carolina, is supporting women with perinatal psychiatry.
From an upcoming program that will allow patients to call and speak with a provider within 30 minutes, to a text messaging system designed to detect women struggling with substance abuse and domestic violence, Dr. Guille has launched many innovative programs to help women through a very critical time - pregnancy and the post-natal period.
About 1 in 5 women experience a perinatal mood, anxiety, or substance abuse issue during pregnancy, and the cost of untreated postpartum depression alone is $32,000 per mom/baby.
Through the pandemic, the number of women struggling increased significantly.
Check out this interview with Dr Guille to learn more about how she’s helping women get the help they need in a fast and efficient way.
Learn more about the Medical Univ. of South Carolina: https://muschealth.org
Learn more about the MUSC Children’s Hospital: https://musckids.org
Topical time codes:
00:00 - Video begins
00:58 - About perinatal mood and anxiety disorders
3:20 - Prevalence of the issues, growth of the field of perinatal psychiatry
5:20 - Text messaging system for better detection
7:22 - Great results lead to increased women seeking treatment
11:25 - Quick access to care
13:53 - Expanding group of providers
15:06 - Activities that can help
17:03 - Passion for the field
18:56 - Ability to address issues during pregnancy
20:56 - New identity and pressure on moms
22:17 - Advice for moms

Friday Dec 10, 2021
Reducing RX Costs w/ Real-Time Data: Interview with RxRevu CEO, Kyle Kiser
Friday Dec 10, 2021
Friday Dec 10, 2021
Kyle Kiser, CEO of RxRevu is passionate about giving providers real-time data so they can prescribe the most cost-effective prescription to patients.
Sometimes changing the quantity of pills or looking at different formularies means hundreds of dollars in savings to the patient.
By finding the most economical option, that’s one less barrier to medication compliance.
The mission-driven team at RxRevu is working every day to ensure that providers have all the information they need to best help patients.
Check out this interview with Kyle to hear more about the company and how they’re working to make positive change.
Connect with Kyle: https://www.linkedin.com/in/kyle-kiser-68ba218/
Learn more about RxRevu: https://rxrevu.com
Topical time codes:
00:00 - Video starts
00:25 - RxRevu's "why"
2:12 - #1 piece of requested information/65-million call backs to re-work prescriptions
3:57 - How the RxRevu process works
5:48 - Simple changes can equal big impact
8:57 - Patient is the greatest beneficiary
10:41 - CMS requirement
12:36 - RxRevu was incubated within health systems and closely aligned with providers
15:19 - Success at scale
16:43 - Behavior change
18:43 - Surprising findings in data

Friday Dec 03, 2021
Friday Dec 03, 2021
Dr. Mary O’Connor is the Co-Founder and Chief Medical Officer of Vori Health, and she’s working to transform delivery of musculoskeletal care using a holistic, integrated approach.
Dr. O’Connor says according to The WHO, musculoskeletal conditions are the number one global cause of disability. That also obviously has a huge impact on the workforce.
The Vori team sees a huge opportunity for their virtual clinic to help patients get the care they need, and in many cases may help avoid unnecessary surgery… she tells us between 20-40% of spine surgeries and 23% of hip/knee replacements are deemed unnecessary.
In cases where a patient does need surgery, the Vori Health team can help prepare that person for surgery, which leads to better outcomes.
During their first visit, Vori Health patients will see a health coach, a member of the physician team, and then a member of the physical therapy team.
Check out this interview with Dr. O’Connor to hear more and to learn how mental health, physical health, and behavioral habits (like sleep, nutrition and more) all play a role in musculoskeletal care.
Connect with Mary: https://www.linkedin.com/in/maryoconnormd/
Learn more about Vori Health: https://www.vorihealth.com
00:00 - video begins
2;25 - Avoiding unnecessary surgery
4:49 - Transforming the care delivery model
11:04 - Caring for patients virtually in an integrated way
18:05 - Non-compliance considerations
19:11 - Musculoskeletal conditions are number one global cause of disability
21:08 - Making a positive impact
23:12 - Patients feel supported, leveraging tech to create communities

Friday Nov 26, 2021
Friday Nov 26, 2021
Dr. Jennifer Potter, Professor of Psychiatry & Behavior Science, and VP for Research at UT Health San Antonio is working to overhaul the treatment approach and culture around substance use.
She’s on a mission to provide compassionate, evidence-based treatment using a rational and scientific approach to reduce morbidity and mortality, while increasing access and equity.
With funding from a large grant, she’s using a 3-pillared approach to make massive change and serve as an exoskeleton to existing treatment programs.
The three pillars include:
- Tech to create a provider network
- Tele-mentoring to provide expertise and support to providers
- A 24-hour Telehealth and telemedicine virtual clinic called Recovery Texas.
Dr. Potter also talks about how the pandemic has shaped substance use, how substance use is intertwined with mental health, and the culture of substance use in the US, and so much more!
This is another can’t-miss interview!
Connect with Dr. Potter:
https://www.linkedin.com/in/jennifersharpepotter/
Learn more about Recovery Texas:
Learn more about UT Health San Antonio:
Topical time codes:
00:43 - Federal funds for mental health and substance abuse
4:19 - Becoming the exoskeleton for existing treatment programs
5:53 - Getting treatment into practice
8:24 - Capacity
9:27 - Prevention and substance use culture
12:12 - Mental health issues as a risk factor for substance-use disorders
15:40 - Perception of substance use and impact on treatment
18:40 - Role of compassion and science
20:55 - Stigma of substance use
25:25 - Role of substance use, normalizing healthy use
27:31 - Personal passion and connection

Friday Nov 19, 2021
Friday Nov 19, 2021
Dr. Besim Ogretmen of the Medical University of South Carolina recently discovered a Covid Biomarker through lipid research.
Dr. Ogretmen and his team typically focuses on cancer research, but they pivoted their efforts during the pandemic.
They discovered that a person’s level of lipid biomarker sphingosine had more than a 90% accuracy rate of determining if the person would have an asymptomatic or symptomatic case of covid-19.
He says the studies might also be useful to predict people who would still get covid-19 symptoms after vaccination with antibody and lipidomics detections.
In this interview Dr. Ogretmen shares information about his research, the discovery, as well as incredibly fascinating information about the field of Lipidomics - and how increased focus on the field could help transform medicine. He also says MUSC is a world-class Lipidomics center.
Dr. Besim Ogretmen is the Prof. Of Biochemistry,
Assoc. Dir. For Basic Sciences at the Hollings Cancer Center, and Assoc. Dean For Research at the College Of Medicine the Medical University of South Carolina.
Learn more about the Medical Univ. of South Carolina: https://muschealth.org
Learn more about the MUSC Children’s Hospital: https://musckids.org
Topical time codes:
00:00 - Interview starts
1:05 - Research findings
2:30 - Helping identify those most vulnerable to covid-19
4:12 - Determining how lipid biomarkers can help
6:43 - How Lipidomics could work together with genomics & help early disease detection
8:33 - About the sphingosine lipid
10:27 - Those with sphingosine levels above the normal range had better outcomes dealing with covid
11:49 - Ability of lipids to help with cardiovascular and other conditions, as well as medications
13:39 - Lipid research has many applications and is gaining attention
15:43 - Passion for research
19:04 - Desire to help during the pandemic
22:03 - Science is cumulative work, a collective community

Friday Nov 12, 2021
Friday Nov 12, 2021
Minal Patel is the mission-driven CEO & Founder of Abacus Insights, a company that enables data by breaking down data silos to help health plans make sense of their data.
As a former physician, Minal says the driving reason behind great, connected data is ultimately about people and their health.
Minal knows first hand how the insights revealed through data analysis can be used to help patients get better outcomes.
The clean and accurate data from Abacus allows health plans to make information available to people, allowing those people to make better healthcare decisions.
Check out the interview with Minal to learn more about his intense passion for his work at Abacus.
Connect with Minal:
https://www.linkedin.com/in/minalkumar-patel-a657576/
Learn more about Abacus Insights: https://www.linkedin.com/company/abacusinsights/
Topical time codes:
00:00 - Video begins
00:59 - Transitioning from Physician to CEO
2:24 - Working with health plans to help them enable their data
4:00 - How connected data helps patients
5:19 - How Abacus helps w/ automation
7:00 - Examples of how Abacus’ data helped the end consumer
8:57 - Using data to help health plans identify those at high risk for covid & other health conditions
13:37 - Intersection of innovation of tech and discipline of medicine
14:47 - Advantage of having a background as a physician & emphasis on the mission
18:28 - Personal passion behind the mission
21:07 - Proudest accomplishment

Friday Nov 05, 2021
Friday Nov 05, 2021
Driven by a personal passion to change healthcare and “the obligation to do the right thing for the good of every American,” Pramod John, CEO of Vivio Health, is on a mission to overhaul the specialty drug market.
He and the team at Vivio - founded by a leaders previously working in Pharma - want to use data to help people get the right drug, at the right time.
Pramod says medications are the most frequent intervention a physician will make, and that specialty drugs are the fastest growing segment of healthcare globally.
Yet, he also says that many of the drugs aren’t widely effective.
The team of Vivio sees opportunity for change and is working to improve things by using and analyzing real-world drug and patient data - analyzed separately from the FDA.
Learn more about Vivio Health: https://viviohealth.com
Connect with Pramod: https://www.linkedin.com/in/pramod-john/
Topical time codes:
00:00 - Video starts
00:58 - Creation of Vivio Health
2:28 - Specialty drug market
5:15 - Endorsement of specialty drugs by influencers and celebs
8:04 - Lack of time to analyze drug trial info of every new drug
12:08 - Too much info for physicians to keep up with in practice, no infrastructure to help
14:56 - Using computers to keep up with data doesn’t mean human replacement - they’re good at different things
17:26 - Switch in thinking to allow change and let people work at their highest level
20:56 - Using technology more often and using it better
23:36 - Personal passion for change

Friday Oct 29, 2021
Friday Oct 29, 2021
For two years, the teams at Gallup and Hologic worked in partnership to develop the Hologic Global Women’s Health Index.
We talked to Priscilla Standridge, Research Director for the Global Women’s Health Index at Gallup, and she shared the fascinating details about:
- The index-creation process
- How they decided what was areas to measure
- Considerations while collecting the data
- What the data revealed
- And much more!
There are five key areas that the index measures, and they’re directly related to a women’s life expectancy:
- Preventive Care
- Emotional Health
- Opinions of Health and Safety
- Basic Needs
- Individual Health
Don’t miss this awesome behind-the-scenes look at this monumental new index that will help shape the global health of women.
Read the report: https://hologic.womenshealthindex.com/Hologic_2020-Global-Women%27s-Health-Index_Full-Report.pdf
Connect with Priscilla: https://www.linkedin.com/in/priscillastandridge/

Friday Oct 22, 2021
Friday Oct 22, 2021
For decades, Leon Evans has been a relentless champion of mental health improvement.
He is the former President of the Center for Healthcare Services, has received the American Psychiatric Assoc. Gold Award, was named a CNN Mental Health Warrior, and has testified before Congress.
Thanks to his innovative, mission-driven, and hope-based, bottom-up approach, Leon has made incredible strides in many areas of mental healthcare.
He has created and been part of many innovative programs including:
- The Restoration Center in Bexar County, TX, where people can get mental healthcare, help with substance abuse and more
- The Mommies program, which helps heroin-addicted pregnant women get proper prenatal care and helps them get off of drugs
- Working to get the mentally ill treatment for their illness, instead of continuing the cycle of incarceration
- Training law enforcement officers and other first responders in soft skills to help de-escalate situations
- Reducing homelessness by targeting the mentally ill through a peer-based program with incredible success
Leon says giving people hope is one of the keys to success.
Connect with Leon:
https://www.linkedin.com/in/leon-evans-ba2bb618
Topical time codes:
1:08 - Entering the mental health field in 1966
2:41 - Ground-up, not top-down approach
4:35 - Giving hope
5:07 - Tri-County Industries litter abatement program - hiring the mentally ill, giving them hope, purpose, benefits, and good pay
9:21 - Mommies program and the Restoration Center
13:47 - Using a peer-based program to help the homeless
15:10 - Success of collaboration between providers/law enforcement/first responders
18:13 - Scaling the personal connection and compassion (listen, and include family)
22:55 - Getting buy-in for the programs
24:24 - Training law enforcement in soft skills