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Making Healthcare Work for You (MHWFY) is a mission-driven online talk show that’s shifting the healthcare conversation to love, hope, inspiration, and real solutions. Stephanie Feals & Dr. Apurv Gupta host conversations with an elite group of leaders who are solving healthcare’s most complex challenges. MHWFY shines a light on leaders’ personal dedication, unique perspectives, and empowering solutions through unscripted, authentic conversations. The show helps educate people and connect the dots to drive healthcare transformation. Guests & audience members are the people shaping the future of healthcare - from those working on the front line, to those creating the technology, to those driving policy change in government.
Episodes
Friday Jun 11, 2021
Friday Jun 11, 2021
Dr. Arvind Singhal, expert in Positive Deviance and professor at the University of Texas where he teaches the subject, says context, communication, and micro behaviors are the keys to identifying and understanding positive outliers.
Through positive deviance, people are able to solve problems or have better success without extra resources, and often against great odds.
Yet, somehow they persevere.
Arvind shares compelling examples of this - most notably the stories of two Indian villages that are tremendously successful at controlling the covid-19 pandemic.
Check out this interview to hear from Arvind about by analyzing the data around these positive deviants, we can have success with problems.
Because human behavior is the variant, we must analyze their micro-behaviors and understand the context.
Be sure to check out Arvind’s newest book, The Art of Positive Deviance, a Radically Different Way of Solving the World's Toughest Problems, which launches on June 11th.
Connect with Dr. Arvind Singhal: https://www.linkedin.com/in/arvind-singhal-0a00b32/
Topical time codes:
00:44 - Positive deviance
2:33 - Examples of positive deviance in 2 Indian villages battling covid19
6:59 - Micro-behaviors, pay attention to positive variations
11:55 - Recognizing deviants
16:26 - The role of data & analyzing micro-behaviors
20:51 - Role of context, relationship, communication
23:48 - Takeaway message: be humble
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AiRCare Health is a supporter of the Speaking Of, Making Healthcare Work show.
About AiRCare Health:
https://aircarehealth.com
We envision a world where the emotional and mental wellbeing of individuals is seen as the most important component of overall health. No individual will suffer in silence and every human being will receive the emotional tools and support they need to thrive.
The Making Healthcare Work for You mission, interviews, and other content is not influenced or directed by any supporter.
Thursday Jun 10, 2021
Thursday Jun 10, 2021
Dr. Uli Chettipally is the founder and president of InnovatorMD, and was a co-founder and former CTO of the CREST Network at Kaiser Permanente.
He is passionate about technology-enabled care that can improve clinical outcomes, and authored a book on the topic called “Punish the Machine! The Promise of Artificial Intelligence in Health Care.”
Through his work with the CREST Network, the team layered AI technology over Electronic Health Records to provide real-time data to physicians, allowing doctors to more easily assess patient risk. More than one-million patients per year go through the system.
Dr. Chettipally says the system is scaleable and is a very effective way to support both patients and physicians.
Check out the interview to hear more about how the system works, and how it helps in both emergency and routine situations, and learn more about InnovatorMD.
Book: www.PunishTheMachine.com
LinkedIn: www.linkedin.com/in/ulichettipally
Topical time codes:
1:04 - CREST Network
2:37 - Reducing cognitive burden on physicians
4:03 - Success of the system
7:07 - Scaleability of the system
8:16 - Looking for solutions that benefit patients and physicians
10:50 - Example about treating pulmonary embolisms
13:28 - How data helps with common issues like blood pressure management
16:06 - Improving outcomes by expediting real-world data
18:36 - Punish the Machine - let the computers do the work
_________________________________
AiRCare Health is a supporter of the Speaking Of, Making Healthcare Work show.
The Making Healthcare Work for You mission, interviews, and other content is not influenced or directed by any supporter.
About AiRCare Health:
https://aircarehealth.com
We envision a world where the emotional and mental wellbeing of individuals is seen as the most important component of overall health. No individual will suffer in silence and every human being will receive the emotional tools and support they need to thrive.
Friday May 28, 2021
Friday May 28, 2021
Dr. Phil Polakoff and Matthew Probst are paving the way for drastically improved rural health outcomes.
Dr. Phil Polakoff is the innovative creator behind the National Institute for Rural Health, and he’s a passionate disruptor with a purpose. Matthew Probst is the Medical Director and Chief Quality Officer at El Centro Family Health, and he’s had tremendous success improving the health of his community in Northern New Mexico through the 100% Community initiative.
Together they work as allies toward the improvement of rural health, moving away from “sick care” and toward prevention and wellness. Through community-based programs and involvement, as well as leveraging data, spirit, hope and energy, true transformation is on the horizon.
Listen as Phil and Matthew talk about how they’re working scale the action to help our rural communities thrive - from relationships, outreach, learning the true needs of the community, to bi-partisan governmental support and appropriate funding.
Through the National Institute for Rural Health, Phil and the team are working to streamline governmental processes and funding, helping areas nationwide, like the area Matthew serves in New Mexico.
Matthew’s community’s implementation of the 100% Community initiative serves as a great case study of success using grassroots efforts to help the community improve access and outcomes.
Connect with Phil: https://www.linkedin.com/in/phillip-polakoff-b8b5486/
Connect with Matthew: https://www.linkedin.com/in/matthew-probst-19627164/
_____________________________________________
AiRCare Health is a supporter of the Speaking Of, Making Healthcare Work show.
The Making Healthcare Work for You mission, interviews, and other content is not influenced or directed by any supporter.
About AiRCare Health:
https://aircarehealth.com
We envision a world where the emotional and mental wellbeing of individuals is seen as the most important component of overall health. No individual will suffer in silence and every human being will receive the emotional tools and support they need to thrive.
Friday May 21, 2021
Friday May 21, 2021
DirectShifts COO, Vamshi Gunukula shares the story of how he entered the healthcare staffing world, and how he and his team view the need for proper medical matchmaking.
Using their tech-enabled staffing platform, DirectShifts can expertly match clinicians with employers. DirectShifts is able to provide an easier, happier, and cost-effective process using data and by digitizing the credentialing and verification processes.
Aside from helping healthcare employers fill quick turn-around staffing needs, they help employers be more predictive so they can have the right resources at the right time. DirectShifts also works to help employers evaluate internal resources to fill needs using latent capacity.
Thursday May 13, 2021
Thursday May 13, 2021
Dr. Larry McEvoy is the author of the upcoming book Epidemic Leadership, How to Lead Infectiously in the Era of Big Problems.
Through his work as medical doctor, former CEO, and volunteer efforts, Larry identified the principles of “Epidemic Leadership.”
In “Epidemic” situations, the condition are right for us to more easily do things that are healthier, we can move faster, and create a positive effect in our lives.
By finding the “positive pathogen,” and shifting focus from output/results/tasks to how we think/act/interact, distressed environments can transform into healthy environments.
In this interview Larry talks about how and why Epidemic Leadership works, how he learned about these principles, and shares a few inspiring stories.
Connect with Larry: https://www.linkedin.com/in/larrymcevoy/
Pre-order Larrys’ book on Amazon: https://www.amazon.com/dp/1119787459/ref=cm_sw_em_r_mt_dp_89WBHKE52VFNZM6KVM6C
_________________________________
AiRCare Health is a supporter of the Speaking Of, Making Healthcare Work show.
The Making Healthcare Work for You mission, interviews, and other content is not influenced or directed by any supporter.
About AiRCare Health:
https://aircarehealth.com
We envision a world where the emotional and mental wellbeing of individuals is seen as the most important component of overall health. No individual will suffer in silence and every human being will receive the emotional tools and support they need to thrive.
Friday May 07, 2021
Friday May 07, 2021
Peter Hayes, President & CEO at Healthcare Purchaser Alliance of Maine, is passionate about helping people get safe, high-quality care at an affordable price.
Initially inspired by his work in the retail industry, where costs are known down to the penny, he was baffled how wildly healthcare costs can vary from one facility to the next. One example is arthritis treatment, which can cost $12-15k at the hospital, but only $4k in a physician’s office. Another revelation is that cost doesn’t always correlate to quality care.
Peter has used out of the box thinking and data to give healthcare consumers a predictable way to reduce costs for the high-quality care they need and deserve.
A scary experience with his son years ago has only intensified Peter’s passion, and reinforced his belief in the need to get second opinions to ensure patients get proper care.
Connect with Peter Hayes: https://www.linkedin.com/in/peter-hayes-7381a819/
_________________________________
AiRCare Health is a supporter of the Speaking Of, Making Healthcare Work show.
The Making Healthcare Work for You mission, interviews, and other content is not influenced or directed by any supporter.
About AiRCare Health:
https://aircarehealth.com
We envision a world where the emotional and mental wellbeing of individuals is seen as the most important component of overall health. No individual will suffer in silence and every human being will receive the emotional tools and support they need to thrive.
Friday Apr 30, 2021
Friday Apr 30, 2021
Dr. Monique Ruberu, owner of Natural Womens Health and practitioner of Naprotechnology, is on a mission to help women find a better way to manage their gynecological health through natural methods.
She helps patients re-think things that are considered “normal,” searching for the root cause using both science and natural techniques. Through her holistic approach, Dr. Ruberu is able to help patients successfully manage concerns ranging from recurrent miscarriage and infertility to abnormal bleeding, PMS, and other common issues that are often otherwise deemed “unexplained” or unfixable.
In this fascinating interview, Dr. Ruberu shares the personal connection to her work, how she approaches patient care, the science behind Naprotechnology, and more.
Monday Apr 19, 2021
Monday Apr 19, 2021
Dr. Dalila Lewis has been blazing a trail of positivity, change, and hope since joining the MUSC Shawn Jenkins Children’s Hospital as Division Chief of Pediatric Neurology.
When she took the lead at MUSC in August 2020, patients were facing 8-9 month long waits to see a provider, often meeting a new doctor at each appointment due to the medical team’s high-turnover and lack of staff.
In well under a year, she has made tremendous strides for her patients and her team. Thanks to her hands-on leadership style, her willingness to challenge the status quo, and strong support from the hospital’s administrative leadership, patients are now able to get appointments within a few weeks, they’re able to see the same doctors at their visits, and her team has expanded, reducing burnout and turn over.
Check out the Speaking Of, Making Healthcare Work for You interview with Dr. Lewis to hear the details about her philosophy to patient care - which includes a lot of listening, empathy, and hope - her leadership style, and her personal experience of being the mom of patient (her daughter was a preemie).
Tuesday Apr 06, 2021
Tuesday Apr 06, 2021
You matter, and you can find hope again - that’s the message AiRCare Health CEO, Jaclyn Wainwright, wants everyone to know.
Jaclyn and the team at AiRCare Health are focused on helping people get the mental health help they need. From proactively calling to check in with people, to connecting them with resources when they’re in need, her team is there to help. To date, they’ve helped close to a million families.
In this interview, Jaclyn shares startling facts about how loneliness and poor social connections can impact your health, what to do if you’re struggling, she shares how to overcome loneliness, find hope again, and how to connect with your kids during the pandemic.
Monday Mar 29, 2021
Monday Mar 29, 2021
Selecting the right healthcare benefits plan(s) is a huge financial decision, and making the proper choice ensures you’re properly covered - from a health and financial perspective.
Choosing a plan that’s a poor fit has huge financial implications. In fact, according to CNBC, in 2019, more than 66% of bankruptcies were attributable to medical bills.
Learn how Nayya is using data to provide personalization, education, and benefit bundling to its users.
In this Making Healthcare Work for You interview, Aman Magoon, Head of Product at Nayya, shares how their work is helping people make the most out of the options available to them.
Learn more about Nayya: https://www.nayya.com/
Connect with Aman Magoon:
https://www.linkedin.com/in/amanmagoon/
Learn more about Nayya: https://www.nayya.com/
Learn more about Speaking Of, Making Healthcare Work for You: https://www.linkedin.com/showcase/making-healthcare-work-for-you