Speaking Of Show & Making Healthcare Work for You

Compassion Crisis in Healthcare: Interview w/ Dr. Stephen Trzeciak, Cooper University Healthcare

Dr. Stephen Trzeciak says there has long been a compassion crisis in healthcare. 

 

In this interview he tells us caring more is a key to reducing burnout, and says there is a ton of supporting data, which he and his co-author Dr. Anthony Mazzarelli share in their books Compassionomics and Wonder Drug. Compassion is a skill that people can learn, and it can be transformational. 

 

Dr. Trzeciak is the Professor and Chair of Medicine, Cooper University Healthcare & Cooper Medical School of Rowan University.  spent decades working the ICU. 

 

He says he often meets people on the worst day of their lives, and by practicing compassion in his work he has experienced many positive impacts.

 

Be sure to check out this interview to hear how practicing compassion can help improve your life and work.

 

Purchase Compassionomics:

https://www.amazon.com/Compassionomics-Revolutionary-Scientific-Evidence-Difference/dp/1622181069/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=1674599914&sr=8-1

 

Connect with Dr. Stephen Trzeciak

https://www.cooperhealth.org/doctors/stephen-trzeciak-md

 

Learn more about Cooper University Healthcare 

https://www.cooperhealth.org

 

Topical time codes:

1:02 - Why compassion matters 

3:44 - Compassion vs empathy 

6:49 - Can you serve without compassion? 

8:35 - Stephen's personal story with burnout

14:34 - Changing the mindset of practitioners about compassion

20:20 - Intention behind the actions

26:20 - How practicing compassion has changed Stephen's life

 

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Thanks to the following organizations for supporting the Making Healthcare Work for You mission.

 

Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.

They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.

 

Visit https://www.informed.llc to learn more.

 

UpStream is the fastest-growing primary healthcare solution provider in the US. 

 

UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.

Visit https://www.upstream.care  to learn more.

Partnering with the Patient, Interview with Valinda Rutledge, Chief Corporate Affairs Officer, UpStream

Valinda Rutledge, Chief Corporate Affairs Officer at UpStream, is passionate about helping patients, and empowering them to take charge of their health. 

 

She has a clinical background, and told us UpStream’s patient-focus is what drew her to the company. Valinda said a first-step of care in UpStream’s system is to meet face-to-face with patients to discuss their mediations. 

 

UpStream works with primary care physicians providing value-based care to those who are older and who have chronic conditions, and embeds pharmacists into the PCP’s practice. 

 

Valinda said their patients may have 10-12 medications due to comorbidities. Helping the patients understand the medications they’re prescribed is invaluable. It helps build a relationship with the patient, gives the patient the opportunity to talk about side effects they may be having, share troubles paying for the medication, and UpStream can even help synch the RX schedule so the patient isn’t going to the pharmacy constantly. 

 

This interview was fascinating, and we were inspired by Valinda’s unrelenting dedication to partnering with patients. 

 

Connect with Valinda: https://www.linkedin.com/in/valinda-rutledge-69167614/

 

Learn more about UpStream: https://www.upstream.care  

 

Topical timecodes:

 

1:37 - The UpStream Difference

3:22 - Meeting face-to-face to talk about medications

5:39 - Learnings from patients 

10:29 - Patient success stories 

11:56 - Looking forward to potential future downstream health impacts

15:24 - Pharmacists at scale

17:43 - Passion for her work

 

__________________________

Thanks to the following organizations for supporting the Making Healthcare Work for You mission.

 

Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.

They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.

 

Visit https://www.informed.llc to learn more.

 

UpStream is the fastest-growing primary healthcare solution provider in the US. 

 

UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.

Visit https://www.upstream.care  to learn more.

Bringing New Treatments from Bench to Bedside - Interview w/ Ocean Biomedical’s Dr. Chirinjeev Kathuria, Dr. Jack Elias, Dr. Jake Kurtis

Dr. Chirinjeev Kathuria, Dr. Jack Elias, and Dr. Jake Kurtis say they’re working to change the world through their work at Ocean Biomedical. 

In this awesome interview, they shared how they’re working with research universities to help them bring their treatments and innovations from bench to bedside, and why this work is so incredibly important.

They offer a new path for universities and principal investigators to each retain a 10% stake in the discovery, and allow for continued involvement of the principal investigator.

They’re already working on cutting-edge innovations in oncology, fibrotic disease, and infectious disease. 

Learn more about Ocean Biomedical:

https://www.oceanbiomedical.com

 

Topical time codes:

3:47 - Innovation at universities

6:11 - Innovations in oncology, infectious disease, and fibrotic diseases

8:39 - Incentives for universities 

9:51 - Evaluating new potential assets 

11:35 - Routes to market - Ocean vs. alternative routes

14:55 - Keeping the Principal Investigator involved

16:40 - Message to faculty at research institutions 

19:52 - Hope for the future of innovation

__________________________

Thanks to the following organizations for supporting the Making Healthcare Work for You mission.

Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.

They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.

Visit https://www.informed.llc to learn more.

 

UpStream is the fastest-growing primary healthcare solution provider in the US. 

UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.

Visit https://www.upstream.care  to learn more.

The “Check Engine Light” of Men’s Health - Interview w/ Bastion Health CEO & Medical Director

What started as a personal journey for Reza Amin, CEO and founder of Bastion Health, became a mission to help other men. 

At Bastion Health, the team is focused on improving men’s health, and specifically helping men take control of their reproductive and prostate health from the comfort of their own home. 

In this interview with Reza and Dr.Justin Houman, Bastion Health Medical Director, we learned that 50% of infertility is due to male factors. We also learned that men tend to procrastinate getting healthcare - with many many not seeing a doctor until they’re middle aged! 

By using the at-home Bastion Health testing kit, men have a private way to get the testing they need, and it may even uncover underlying issues they didn’t know about previously.

Check out this interview to learn more about how Bastion Health is working to make men’s health a more accessible, comfortable experience that’s available in a convenient way. 

Learn more about Bastion Health: https://www.getbastion.com 

Connect with Reza Amin: https://www.linkedin.com/in/reza-amin/ 

Connect with Dr. Justin Houman: https://www.linkedin.com/in/justin-houman-md/

Topical time codes:

00:00 - Video begins 

00:47 - About Bastion Health 

3:12 - Need for Men to seek care sooner

4:37 - How men interact with digital care

7:58 -  Access to care, fragmentation, stigma, care coordination

11:50 - Access and digital care

14:59 - How Bastion works

18:29 - Privacy and convenience

20:54 - Message to men

__________________________

Thanks to the following organizations for supporting the Making Healthcare Work for You mission.

 

Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.

They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.

Visit https://www.informed.llc to learn more.

_____

UpStream is the fastest-growing primary healthcare solution provider in the US. 

UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.

Visit https://www.upstream.care  to learn more.

Replicating In-Person Care Through Virtual & Asynchronous Visits - Int w/ Matt McBride, CEO, Mend

Matt McBride, CEO of Mend, has been working on creating great hybrid care for years - six years prior to the pandemic that forced everyone to consider how Telehealth and telemedicine fit into today's healthcare landscape. 

From its founding in 2014, Mend has been built for hybrid care. They support providers with patient engagement, handling everything from billing to offering Telehealth solutions on a secure and comprehensive platform to providing technical support to patients. 

In this interview, Matt shares why creating a hybrid care solution was so important, how Mend is expanding access to care, and we have a compelling conversation about many aspects and considerations of asynchronous care. 

Don’t miss this awesome interview with Matt McBride! 

__________________________

Thanks to the following organizations for supporting the Making Healthcare Work for You mission.

 

Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.

They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.

 

Visit https://www.informed.llc to learn more.

 

UpStream is the fastest-growing primary healthcare solution provider in the US. 

 

UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.

Visit https://www.upstream.care  to learn more.

 

Democratizing Healthcare Access with AI-Powered Monitoring: Elina Naydenova, CEO/Founder, Feebris

Fueled by her experience working with children suffering from pneumonia, Elina Naydenova created Feebris, a company that offers AI-powered health monitoring solutions. 

Elina knew she had to find a way to help after seeing first hand that pneumonia - and so many other diseases - while treatable, often turn deadly when there’s no little-to-no access to medical care. 

With Feebris, home-health workers and community workers can use an app and kit of medical devices to give patients an AI-powered, clinically-reliable exam in just 5-10 minutes.

The devices give immediate feedback - even with no internet access - to the home-health or community-health worker. Care providers use that information to guide next steps, whether that’s a follow up in a few weeks, heading to the emergency room, or another option in between. 

The Feebris system captures all the patient data, and can be shared with providers when the home-health or community-health worker gets to an area with internet. By utilizing non-clinical workers in the community, and empowering them with clinically-reliable equipment, it takes the burden off of providers, who are able to be informed about all of their patients while spending time with those at highest-risk.

Feebris started in the UK in 2018, and expanded to the US in 2022.

Check out the full interview to hear more of this great interview with Elina. 

Learn more about Feebris: https://www.feebris.com 

 

Connect with Elina: https://www.linkedin.com/in/elinanaydenova/

 

Topical time codes:

00:56- More similarities than differences worldwide

4:05 - Creating Feebris 

6:40 - AI- reducing the burden of data on the patient

9:25 - Trust from the medical community

11:22 - Results of their work

13:04 - Future potential for self-monitoring

15:22 - Technological advancements and limitations 

18:32 - Focus on prevention 

__________________________

Thanks to the following organizations for supporting the Making Healthcare Work for You mission.

Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.

They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.

Visit https://www.informed.llc to learn more.

UpStream is the fastest-growing primary healthcare solution provider in the US. 

UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.

Visit https://www.upstream.care  to learn more.

Moneyball Approach to Matching Patients & Providers, Interview with Dr. Graham Gardner, CEO, Kyruus

Dr. Graham Gardner, Co-Founder and CEO of Kyruus is passionate about patient care, and ensuring they get the care they need. 

 

With the idea of a “Moneyball” approach to matching patients and providers, Graham transitioned from cardiology to co-founding and leading Kyruus, a digital health company that offers provider search and scheduling solutions.  

 

He says he knew that there was a better way to match patients with the appropriate provider, and Kyruus’ system allows patients to enter medical symptoms and book appointments.

 

By helping declutter the scheduling process, allowing patients to self-schedule, and get to the provider they need, doctors can spend more time with patients, and patients get the help they need more efficiently.

 

Graham also shares several amazing stories that show his true drive to serve patients, increase #accesstocare and #healthequity. 

Learn more about Kyruus: 

https://www.kyruus.com/ 

Connect with Graham: https://www.linkedin.com/in/grahamsgardner/

You can also listen to the interview with the following podcast providers: 

Apple podcast link: 

https://podcasts.apple.com/us/podcast/speaking-of/id1549592446  

I Heart podcast link:

https://www.iheart.com/podcast/269-speaking-of-76708275/#  

Spotify podcast link:

https://open.spotify.com/show/1g2LUGr0SzxbBmSHB3FHyL?si=PNO79sBOReGXQJu_CrsJEg

Topical time codes: 

00:39 - Transition from Cardiology to Kyruus

3:12 - How the process works 

8:33 - Connecting with patients, story from medical school at Brown

11:00 - Increasing access for homeless patients 

13:39 - Helping providers focus on the patient

17:40 - Forming partnerships to fully serve patients 

19:59 - Patient advisory council

__________________________

Thanks to the following organizations for supporting the Making Healthcare Work for You mission.

Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.

They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.

Visit https://www.informed.llc to learn more.

_____

UpStream is the fastest-growing primary healthcare solution provider in the US. 

UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.

Visit https://www.upstream.care  to learn more.

Connecting Front Lines of Primary Care w/ Architecture of the System: Dr. Mark Reardon, Chief Quality Officer, UpStream

Dr. Mark Reardon, Chief Quality Officer at UpStream, is passionate about using data to help primary care physicians recognize their impact, reduce their burnout, support them in running a sustainable and profitable practice, and enable patients to get the care they need. 

During our interview, he shared how embedding pharmacists into primary care practices, providing data about patient outcomes, and providing monthly payments to physicians for value-based care leads to strong, collaborative relationships within the practice. This allows physicians to spend more time with patients. 

Learn more about UpStream: https://www.upstream.care 

Topical time codes: 

00:42 - Those with clinical background need to be involved as system architects

2:55 - Applying background to work at UpStream

5:56 - Helping PCPs recognize their impact

9:44 - Using data to find sense of purpose

11:32 - Gap-Q 

14:45 - Physician engagement

16:06 - Personal fulfillment  in work & sustainable  practice support

__________________________

Thanks to the following organizations for supporting the Making Healthcare Work for You mission.

Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.

They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth

Visit https://www.informed.llc to learn more.

_____

UpStream is the fastest-growing primary healthcare solution provider in the US. 

UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.

Visit https://www.upstream.care  to learn more.

Removing Barriers & Welcoming Innovation, Interview with Dr. Katherine Twombley, MUSC

Dr. Katherine Twombley, Chief of Pediatric Nephrology at the Medical University of South Carolina talks about the culture ofputting patients first, and about her work in nephrology. 

 

Interview Copy:

 

Dr. Katherine Twombley, says the culture at the Medical University of South Carolina removes barriers in the interest of putting patients first, and empowers medical teams to do the right thing because it’s the right things to do. 

 

As a Professor of Pediatrics, Chief of Pediatric Nephrology, Medical Director of the Pediatric Kidney Transplant Program, and Program Director of the Pediatric Nephrology Fellowship at MUSC, she knows how important it is to get treatment to patients. 

 

She tells us that by removing administrative hurdles, providers at MUSC can focus on treating the patient right away, rather than delaying much-needed care due to red-tape.

 

Dr. Twombley shares an example of getting a new therapy approved for a patient within days, whereas it may take months in other systems. She says this is a game-changer for patients, and gives them hope.  provide hope for patients and families.

 

Check out the full interview with Dr. Twombley to hear more about putting the patient first, and some of the life-changing treatments she and her team offer. 

 

You can also listen to the interview in podcast form:

 

Apple podcast link: 

https://podcasts.apple.com/us/podcast/speaking-of/id1549592446  

 

I Heart podcast link:

https://www.iheart.com/podcast/269-speaking-of-76708275/#  

 

Spotify podcast link:

https://open.spotify.com/show/1g2LUGr0SzxbBmSHB3FHyL?si=PNO79sBOReGXQJu_CrsJEg

 

Learn more about the Medical Univ. of South Carolina: https://muschealth.org 

 

Learn more about the MUSC Children’s Hospital: https://musckids.org 

 

Topical time codes:

00:57 - Treating the patient, not the disease

1:53 - Culture at MUSC

3:06 - Removing barriers and admin hurdles

6:23 - Doing things because it’s the right thing to do

8:10 -  Providing hope to patients

9:03 - LDL-Aphaeresis

12:28 - Patient referrals

14:11 - Nephrotic syndrome trials, precision medicine

16:17 - Changing lives through precision medicine

 

__________________________

Thanks to the following organizations for supporting the Making Healthcare Work for You mission.

 

Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.

They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.

 

Visit https://www.informed.llc to learn more.

 

UpStream is the fastest-growing primary healthcare solution provider in the US. 

 

UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.

Visit https://www.upstream.care  to learn more.

__________________________

You Pay for What You Don’t Know – Need for Transformation in Primary Care: Dr. Faisel Syed, ChenMed

Dr. Faisel Syed is passionate about transforming primary care. He tells us that to increase access requires more than just taking on patients, it requires a change in mindset.

 

As the National Director of Primary Care at ChenMed, Faisel and his team are working on those changes every day. 

 

From seeing patients at least monthly, to changing language from “walk in” to “patient in need, they’re practicing what they call “Transformative Primary Care,” starting with the most vulnerable population - underserved seniors.

 

Don’t miss this amazing interview to hear Faisel talk about how building trusted relationships between patients and doctors is one step to transforming the way healthcare is delivered. 

 

Connect with Dr. Faisel Syed: https://www.linkedin.com/in/drfaiselsyed/ 

 

Learn more about ChenMed: https://www.chenmed.com

 

You can also listen to the interview in podcast form:

 

Apple podcast link: 

https://podcasts.apple.com/us/podcast/speaking-of/id1549592446  

 

I Heart podcast link:

https://www.iheart.com/podcast/269-speaking-of-76708275/#  

 

Spotify podcast link:

https://open.spotify.com/show/1g2LUGr0SzxbBmSHB3FHyL?si=PNO79sBOReGXQJu_CrsJEg

 

Topical time codes:

00:40 - Passion for health equity, serving those who are disadvantaged

6:26 - The cost of healthcare 

8:35 - Desire to help people

10:10 - Patient story

12:56 - Patients in need 

15:35 - ChenMed vision

19:30 - You pay for what you don’t know

22:51 - Building the doctor-patient relationship

__________________________

Thanks to the following organizations for supporting the Making Healthcare Work for You mission.

Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.

They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.

Visit https://www.informed.llc to learn more.

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UpStream is the fastest-growing primary healthcare solution provider in the US. 

UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.

Visit https://www.upstream.care  to learn more.