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Making Healthcare Work for You (MHWFY) is a mission-driven online talk show that’s shifting the healthcare conversation to love, hope, inspiration, and real solutions. Stephanie Feals & Dr. Apurv Gupta host conversations with an elite group of leaders who are solving healthcare’s most complex challenges. MHWFY shines a light on leaders’ personal dedication, unique perspectives, and empowering solutions through unscripted, authentic conversations. The show helps educate people and connect the dots to drive healthcare transformation. Guests & audience members are the people shaping the future of healthcare - from those working on the front line, to those creating the technology, to those driving policy change in government.
Episodes

Tuesday Mar 14, 2023
Tuesday Mar 14, 2023
Dr. Glenn Steele and Dr. David Nace are passionate about moving healthcare into the future through both data and relationships.
There are so many aspects that go into transforming the healthcare system, and the balance between human aspects and the use of AI and other technology are deeply enmeshed.
During the interview, Dr. Steele told us that innovation is important, but the ability to scale is imperative, and Dr. Nace told us that physicians who use AI will replace those who don’t.
They shared the importance of long-term relationships with PCPs, considering social determinants of health, trust, the need for evidence-based care, and so much more. Don’t miss this interview!
Dr. Glenn Steele is Co-Chairman of the Innovaccer Advisory Board and former CEO of Geisinger Health. Dr. David Nace is the Chief Medical Officer at Innovaccer.
Innovaccer connects and curates the world’s healthcare information to make it accessible and useful.
Innovaccer and UpStream recently partnered, and UpStream will use the Innovaccer Health Cloud to support their value-based care of older patients and those with chronic conditions.
You can also listen to the show on podcast platforms:
Apple podcast link:
https://podcasts.apple.com/us/podcast/speaking-of/id1549592446
I Heart podcast link:
https://www.iheart.com/podcast/269-speaking-of-76708275/#
Spotify podcast link:
https://open.spotify.com/show/1g2LUGr0SzxbBmSHB3FHyL?si=PNO79sBOReGXQJu_CrsJEg
Learn more about Innovaccer: https://innovaccer.com

Wednesday Mar 08, 2023
Wednesday Mar 08, 2023
Dr. Payal Bhandari, Founder of SF Advanced Health, is determined help her patients get to the root cause of their issues - which she can change the trajectory of a person’s health.
Dr. Bhandari is an Integrative Functional Medicine Physician, and she says that more than 98% of health issues are preventable! She believes that by using science to understand the whole body, prioritizing quality over quantity, and through collaboration that patients can have a bright future of health.
Check out out interview to hear more about Dr. Bhandari’s work. It’s truly fascinating!
You can also listen to the show on podcast platforms:
Apple podcast link:
https://podcasts.apple.com/us/podcast/speaking-of/id1549592446
I Heart podcast link:
https://www.iheart.com/podcast/269-speaking-of-76708275/#
Spotify podcast link:
https://open.spotify.com/show/1g2LUGr0SzxbBmSHB3FHyL?si=PNO79sBOReGXQJu_CrsJEg
Learn more about SF Advanced Health: https://www.sfadvancedhealth.com
Connect with Dr. Bhandari: https://www.linkedin.com/in/payal-bhandari-md/
__________________________
Thanks to the following organizations for supporting the Making Healthcare Work for You mission.
Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.
They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.
Visit https://www.informed.llc to learn more.
UpStream is the fastest-growing primary healthcare solution provider in the US.
UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.
Visit https://www.upstream.care to learn more.

Tuesday Feb 21, 2023
Tuesday Feb 21, 2023
Dr. Elizabeth Wallis and her team at the Medical University of South Carolina provide foster children with primary care and behavioral health services. They see hundreds of children per month.
The providers support the children and their foster families as they adjust to frequently-changing situations, and to help the children work through the traumas they have endured.
Don’t miss this enlightening interview to learn more about how Dr. Wallis and her team help these children thrive.
Dr. Wallis is an Associate Professor of Pediatrics and Psychiatry, and the Director of the Division of Adolescent Medicine.
Topical time codes:
00:00 - video begins
00:55 - About the clinic
2:13 - Trauma’s impact on development
4:28 - Pandemic’s effect on trauma
7:21 - Resilience
9:40 - Humility and building trust
12:05 - Team approach to care
14:23 - Encouraging feedback & a positive environment
16:14 - Learning from families
18:21 - Successes
__________________________
Thanks to the following organizations for supporting the Making Healthcare Work for You mission.
Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.
They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.
Visit https://www.informed.llc to learn more.
UpStream is the fastest-growing primary healthcare solution provider in the US.
UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.
Visit https://www.upstream.care to learn more.
________________
TAGS:
MUSC,
Medical University of South Carolina,
Changing What's Possible,
Pediatrics,
Psychiatry,
Behavioral Health,
Mental Health,
Foster Care,
Foster Children,
DSS,
Primary Care,

Tuesday Jan 24, 2023
Tuesday Jan 24, 2023
Dr. Stephen Trzeciak says there has long been a compassion crisis in healthcare.
In this interview he tells us caring more is a key to reducing burnout, and says there is a ton of supporting data, which he and his co-author Dr. Anthony Mazzarelli share in their books Compassionomics and Wonder Drug. Compassion is a skill that people can learn, and it can be transformational.
Dr. Trzeciak is the Professor and Chair of Medicine, Cooper University Healthcare & Cooper Medical School of Rowan University. spent decades working the ICU.
He says he often meets people on the worst day of their lives, and by practicing compassion in his work he has experienced many positive impacts.
Be sure to check out this interview to hear how practicing compassion can help improve your life and work.
Purchase Compassionomics:
https://www.amazon.com/Compassionomics-Revolutionary-Scientific-Evidence-Difference/dp/1622181069/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=1674599914&sr=8-1
Connect with Dr. Stephen Trzeciak
https://www.cooperhealth.org/doctors/stephen-trzeciak-md
Learn more about Cooper University Healthcare
https://www.cooperhealth.org
Topical time codes:
1:02 - Why compassion matters
3:44 - Compassion vs empathy
6:49 - Can you serve without compassion?
8:35 - Stephen's personal story with burnout
14:34 - Changing the mindset of practitioners about compassion
20:20 - Intention behind the actions
26:20 - How practicing compassion has changed Stephen's life
__________________________
Thanks to the following organizations for supporting the Making Healthcare Work for You mission.
Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.
They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.
Visit https://www.informed.llc to learn more.
UpStream is the fastest-growing primary healthcare solution provider in the US.
UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.
Visit https://www.upstream.care to learn more.

Tuesday Jan 10, 2023
Tuesday Jan 10, 2023
Valinda Rutledge, Chief Corporate Affairs Officer at UpStream, is passionate about helping patients, and empowering them to take charge of their health.
She has a clinical background, and told us UpStream’s patient-focus is what drew her to the company. Valinda said a first-step of care in UpStream’s system is to meet face-to-face with patients to discuss their mediations.
UpStream works with primary care physicians providing value-based care to those who are older and who have chronic conditions, and embeds pharmacists into the PCP’s practice.
Valinda said their patients may have 10-12 medications due to comorbidities. Helping the patients understand the medications they’re prescribed is invaluable. It helps build a relationship with the patient, gives the patient the opportunity to talk about side effects they may be having, share troubles paying for the medication, and UpStream can even help synch the RX schedule so the patient isn’t going to the pharmacy constantly.
This interview was fascinating, and we were inspired by Valinda’s unrelenting dedication to partnering with patients.
Connect with Valinda: https://www.linkedin.com/in/valinda-rutledge-69167614/
Learn more about UpStream: https://www.upstream.care
Topical timecodes:
1:37 - The UpStream Difference
3:22 - Meeting face-to-face to talk about medications
5:39 - Learnings from patients
10:29 - Patient success stories
11:56 - Looking forward to potential future downstream health impacts
15:24 - Pharmacists at scale
17:43 - Passion for her work
__________________________
Thanks to the following organizations for supporting the Making Healthcare Work for You mission.
Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.
They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.
Visit https://www.informed.llc to learn more.
UpStream is the fastest-growing primary healthcare solution provider in the US.
UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.
Visit https://www.upstream.care to learn more.

Wednesday Dec 21, 2022
Wednesday Dec 21, 2022
Dr. Chirinjeev Kathuria, Dr. Jack Elias, and Dr. Jake Kurtis say they’re working to change the world through their work at Ocean Biomedical.
In this awesome interview, they shared how they’re working with research universities to help them bring their treatments and innovations from bench to bedside, and why this work is so incredibly important.
They offer a new path for universities and principal investigators to each retain a 10% stake in the discovery, and allow for continued involvement of the principal investigator.
They’re already working on cutting-edge innovations in oncology, fibrotic disease, and infectious disease.
Learn more about Ocean Biomedical:
https://www.oceanbiomedical.com
Topical time codes:
3:47 - Innovation at universities
6:11 - Innovations in oncology, infectious disease, and fibrotic diseases
8:39 - Incentives for universities
9:51 - Evaluating new potential assets
11:35 - Routes to market - Ocean vs. alternative routes
14:55 - Keeping the Principal Investigator involved
16:40 - Message to faculty at research institutions
19:52 - Hope for the future of innovation
__________________________
Thanks to the following organizations for supporting the Making Healthcare Work for You mission.
Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.
They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.
Visit https://www.informed.llc to learn more.
UpStream is the fastest-growing primary healthcare solution provider in the US.
UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.
Visit https://www.upstream.care to learn more.

Wednesday Dec 14, 2022
Wednesday Dec 14, 2022
What started as a personal journey for Reza Amin, CEO and founder of Bastion Health, became a mission to help other men.
At Bastion Health, the team is focused on improving men’s health, and specifically helping men take control of their reproductive and prostate health from the comfort of their own home.
In this interview with Reza and Dr.Justin Houman, Bastion Health Medical Director, we learned that 50% of infertility is due to male factors. We also learned that men tend to procrastinate getting healthcare - with many many not seeing a doctor until they’re middle aged!
By using the at-home Bastion Health testing kit, men have a private way to get the testing they need, and it may even uncover underlying issues they didn’t know about previously.
Check out this interview to learn more about how Bastion Health is working to make men’s health a more accessible, comfortable experience that’s available in a convenient way.
Learn more about Bastion Health: https://www.getbastion.com
Connect with Reza Amin: https://www.linkedin.com/in/reza-amin/
Connect with Dr. Justin Houman: https://www.linkedin.com/in/justin-houman-md/
Topical time codes:
00:00 - Video begins
00:47 - About Bastion Health
3:12 - Need for Men to seek care sooner
4:37 - How men interact with digital care
7:58 - Access to care, fragmentation, stigma, care coordination
11:50 - Access and digital care
14:59 - How Bastion works
18:29 - Privacy and convenience
20:54 - Message to men
__________________________
Thanks to the following organizations for supporting the Making Healthcare Work for You mission.
Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.
They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.
Visit https://www.informed.llc to learn more.
_____
UpStream is the fastest-growing primary healthcare solution provider in the US.
UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.
Visit https://www.upstream.care to learn more.

Wednesday Dec 07, 2022
Wednesday Dec 07, 2022
Matt McBride, CEO of Mend, has been working on creating great hybrid care for years - six years prior to the pandemic that forced everyone to consider how Telehealth and telemedicine fit into today's healthcare landscape.
From its founding in 2014, Mend has been built for hybrid care. They support providers with patient engagement, handling everything from billing to offering Telehealth solutions on a secure and comprehensive platform to providing technical support to patients.
In this interview, Matt shares why creating a hybrid care solution was so important, how Mend is expanding access to care, and we have a compelling conversation about many aspects and considerations of asynchronous care.
Don’t miss this awesome interview with Matt McBride!
__________________________
Thanks to the following organizations for supporting the Making Healthcare Work for You mission.
Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.
They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.
Visit https://www.informed.llc to learn more.
UpStream is the fastest-growing primary healthcare solution provider in the US.
UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.
Visit https://www.upstream.care to learn more.

Wednesday Oct 19, 2022
Wednesday Oct 19, 2022
Fueled by her experience working with children suffering from pneumonia, Elina Naydenova created Feebris, a company that offers AI-powered health monitoring solutions.
Elina knew she had to find a way to help after seeing first hand that pneumonia - and so many other diseases - while treatable, often turn deadly when there’s no little-to-no access to medical care.
With Feebris, home-health workers and community workers can use an app and kit of medical devices to give patients an AI-powered, clinically-reliable exam in just 5-10 minutes.
The devices give immediate feedback - even with no internet access - to the home-health or community-health worker. Care providers use that information to guide next steps, whether that’s a follow up in a few weeks, heading to the emergency room, or another option in between.
The Feebris system captures all the patient data, and can be shared with providers when the home-health or community-health worker gets to an area with internet. By utilizing non-clinical workers in the community, and empowering them with clinically-reliable equipment, it takes the burden off of providers, who are able to be informed about all of their patients while spending time with those at highest-risk.
Feebris started in the UK in 2018, and expanded to the US in 2022.
Check out the full interview to hear more of this great interview with Elina.
Learn more about Feebris: https://www.feebris.com
Connect with Elina: https://www.linkedin.com/in/elinanaydenova/
Topical time codes:
00:56- More similarities than differences worldwide
4:05 - Creating Feebris
6:40 - AI- reducing the burden of data on the patient
9:25 - Trust from the medical community
11:22 - Results of their work
13:04 - Future potential for self-monitoring
15:22 - Technological advancements and limitations
18:32 - Focus on prevention
__________________________
Thanks to the following organizations for supporting the Making Healthcare Work for You mission.
Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.
They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.
Visit https://www.informed.llc to learn more.
UpStream is the fastest-growing primary healthcare solution provider in the US.
UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.
Visit https://www.upstream.care to learn more.

Tuesday Oct 11, 2022
Tuesday Oct 11, 2022
Dr. Graham Gardner, Co-Founder and CEO of Kyruus is passionate about patient care, and ensuring they get the care they need.
With the idea of a “Moneyball” approach to matching patients and providers, Graham transitioned from cardiology to co-founding and leading Kyruus, a digital health company that offers provider search and scheduling solutions.
He says he knew that there was a better way to match patients with the appropriate provider, and Kyruus’ system allows patients to enter medical symptoms and book appointments.
By helping declutter the scheduling process, allowing patients to self-schedule, and get to the provider they need, doctors can spend more time with patients, and patients get the help they need more efficiently.
Graham also shares several amazing stories that show his true drive to serve patients, increase #accesstocare and #healthequity.
Learn more about Kyruus:
Connect with Graham: https://www.linkedin.com/in/grahamsgardner/
You can also listen to the interview with the following podcast providers:
Apple podcast link:
https://podcasts.apple.com/us/podcast/speaking-of/id1549592446
I Heart podcast link:
https://www.iheart.com/podcast/269-speaking-of-76708275/#
Spotify podcast link:
https://open.spotify.com/show/1g2LUGr0SzxbBmSHB3FHyL?si=PNO79sBOReGXQJu_CrsJEg
Topical time codes:
00:39 - Transition from Cardiology to Kyruus
3:12 - How the process works
8:33 - Connecting with patients, story from medical school at Brown
11:00 - Increasing access for homeless patients
13:39 - Helping providers focus on the patient
17:40 - Forming partnerships to fully serve patients
19:59 - Patient advisory council
__________________________
Thanks to the following organizations for supporting the Making Healthcare Work for You mission.
Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.
They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.
Visit https://www.informed.llc to learn more.
_____
UpStream is the fastest-growing primary healthcare solution provider in the US.
UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.
Visit https://www.upstream.care to learn more.
