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Making Healthcare Work for You (MHWFY) is a mission-driven online talk show that’s shifting the healthcare conversation to love, hope, inspiration, and real solutions. Stephanie Feals & Dr. Apurv Gupta host conversations with an elite group of leaders who are solving healthcare’s most complex challenges. MHWFY shines a light on leaders’ personal dedication, unique perspectives, and empowering solutions through unscripted, authentic conversations. The show helps educate people and connect the dots to drive healthcare transformation. Guests & audience members are the people shaping the future of healthcare - from those working on the front line, to those creating the technology, to those driving policy change in government.
Episodes

Wednesday Dec 14, 2022
Wednesday Dec 14, 2022
What started as a personal journey for Reza Amin, CEO and founder of Bastion Health, became a mission to help other men.
At Bastion Health, the team is focused on improving men’s health, and specifically helping men take control of their reproductive and prostate health from the comfort of their own home.
In this interview with Reza and Dr.Justin Houman, Bastion Health Medical Director, we learned that 50% of infertility is due to male factors. We also learned that men tend to procrastinate getting healthcare - with many many not seeing a doctor until they’re middle aged!
By using the at-home Bastion Health testing kit, men have a private way to get the testing they need, and it may even uncover underlying issues they didn’t know about previously.
Check out this interview to learn more about how Bastion Health is working to make men’s health a more accessible, comfortable experience that’s available in a convenient way.
Learn more about Bastion Health: https://www.getbastion.com
Connect with Reza Amin: https://www.linkedin.com/in/reza-amin/
Connect with Dr. Justin Houman: https://www.linkedin.com/in/justin-houman-md/
Topical time codes:
00:00 - Video begins
00:47 - About Bastion Health
3:12 - Need for Men to seek care sooner
4:37 - How men interact with digital care
7:58 - Access to care, fragmentation, stigma, care coordination
11:50 - Access and digital care
14:59 - How Bastion works
18:29 - Privacy and convenience
20:54 - Message to men
__________________________
Thanks to the following organizations for supporting the Making Healthcare Work for You mission.
Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.
They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.
Visit https://www.informed.llc to learn more.
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UpStream is the fastest-growing primary healthcare solution provider in the US.
UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.
Visit https://www.upstream.care to learn more.

Wednesday Dec 07, 2022
Wednesday Dec 07, 2022
Matt McBride, CEO of Mend, has been working on creating great hybrid care for years - six years prior to the pandemic that forced everyone to consider how Telehealth and telemedicine fit into today's healthcare landscape.
From its founding in 2014, Mend has been built for hybrid care. They support providers with patient engagement, handling everything from billing to offering Telehealth solutions on a secure and comprehensive platform to providing technical support to patients.
In this interview, Matt shares why creating a hybrid care solution was so important, how Mend is expanding access to care, and we have a compelling conversation about many aspects and considerations of asynchronous care.
Don’t miss this awesome interview with Matt McBride!
__________________________
Thanks to the following organizations for supporting the Making Healthcare Work for You mission.
Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.
They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.
Visit https://www.informed.llc to learn more.
UpStream is the fastest-growing primary healthcare solution provider in the US.
UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.
Visit https://www.upstream.care to learn more.

Wednesday Oct 19, 2022
Wednesday Oct 19, 2022
Fueled by her experience working with children suffering from pneumonia, Elina Naydenova created Feebris, a company that offers AI-powered health monitoring solutions.
Elina knew she had to find a way to help after seeing first hand that pneumonia - and so many other diseases - while treatable, often turn deadly when there’s no little-to-no access to medical care.
With Feebris, home-health workers and community workers can use an app and kit of medical devices to give patients an AI-powered, clinically-reliable exam in just 5-10 minutes.
The devices give immediate feedback - even with no internet access - to the home-health or community-health worker. Care providers use that information to guide next steps, whether that’s a follow up in a few weeks, heading to the emergency room, or another option in between.
The Feebris system captures all the patient data, and can be shared with providers when the home-health or community-health worker gets to an area with internet. By utilizing non-clinical workers in the community, and empowering them with clinically-reliable equipment, it takes the burden off of providers, who are able to be informed about all of their patients while spending time with those at highest-risk.
Feebris started in the UK in 2018, and expanded to the US in 2022.
Check out the full interview to hear more of this great interview with Elina.
Learn more about Feebris: https://www.feebris.com
Connect with Elina: https://www.linkedin.com/in/elinanaydenova/
Topical time codes:
00:56- More similarities than differences worldwide
4:05 - Creating Feebris
6:40 - AI- reducing the burden of data on the patient
9:25 - Trust from the medical community
11:22 - Results of their work
13:04 - Future potential for self-monitoring
15:22 - Technological advancements and limitations
18:32 - Focus on prevention
__________________________
Thanks to the following organizations for supporting the Making Healthcare Work for You mission.
Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.
They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.
Visit https://www.informed.llc to learn more.
UpStream is the fastest-growing primary healthcare solution provider in the US.
UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.
Visit https://www.upstream.care to learn more.

Tuesday Oct 11, 2022
Tuesday Oct 11, 2022
Dr. Graham Gardner, Co-Founder and CEO of Kyruus is passionate about patient care, and ensuring they get the care they need.
With the idea of a “Moneyball” approach to matching patients and providers, Graham transitioned from cardiology to co-founding and leading Kyruus, a digital health company that offers provider search and scheduling solutions.
He says he knew that there was a better way to match patients with the appropriate provider, and Kyruus’ system allows patients to enter medical symptoms and book appointments.
By helping declutter the scheduling process, allowing patients to self-schedule, and get to the provider they need, doctors can spend more time with patients, and patients get the help they need more efficiently.
Graham also shares several amazing stories that show his true drive to serve patients, increase #accesstocare and #healthequity.
Learn more about Kyruus:
Connect with Graham: https://www.linkedin.com/in/grahamsgardner/
You can also listen to the interview with the following podcast providers:
Apple podcast link:
https://podcasts.apple.com/us/podcast/speaking-of/id1549592446
I Heart podcast link:
https://www.iheart.com/podcast/269-speaking-of-76708275/#
Spotify podcast link:
https://open.spotify.com/show/1g2LUGr0SzxbBmSHB3FHyL?si=PNO79sBOReGXQJu_CrsJEg
Topical time codes:
00:39 - Transition from Cardiology to Kyruus
3:12 - How the process works
8:33 - Connecting with patients, story from medical school at Brown
11:00 - Increasing access for homeless patients
13:39 - Helping providers focus on the patient
17:40 - Forming partnerships to fully serve patients
19:59 - Patient advisory council
__________________________
Thanks to the following organizations for supporting the Making Healthcare Work for You mission.
Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.
They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.
Visit https://www.informed.llc to learn more.
_____
UpStream is the fastest-growing primary healthcare solution provider in the US.
UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.
Visit https://www.upstream.care to learn more.

Thursday Oct 06, 2022
Thursday Oct 06, 2022
Dr. Mark Reardon, Chief Quality Officer at UpStream, is passionate about using data to help primary care physicians recognize their impact, reduce their burnout, support them in running a sustainable and profitable practice, and enable patients to get the care they need.
During our interview, he shared how embedding pharmacists into primary care practices, providing data about patient outcomes, and providing monthly payments to physicians for value-based care leads to strong, collaborative relationships within the practice. This allows physicians to spend more time with patients.
Learn more about UpStream: https://www.upstream.care
Topical time codes:
00:42 - Those with clinical background need to be involved as system architects
2:55 - Applying background to work at UpStream
5:56 - Helping PCPs recognize their impact
9:44 - Using data to find sense of purpose
11:32 - Gap-Q
14:45 - Physician engagement
16:06 - Personal fulfillment in work & sustainable practice support
__________________________
Thanks to the following organizations for supporting the Making Healthcare Work for You mission.
Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.
They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth
Visit https://www.informed.llc to learn more.
_____
UpStream is the fastest-growing primary healthcare solution provider in the US.
UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.
Visit https://www.upstream.care to learn more.

Tuesday Sep 20, 2022
Tuesday Sep 20, 2022
Dr. Katherine Twombley, Chief of Pediatric Nephrology at the Medical University of South Carolina talks about the culture ofputting patients first, and about her work in nephrology.
Interview Copy:
Dr. Katherine Twombley, says the culture at the Medical University of South Carolina removes barriers in the interest of putting patients first, and empowers medical teams to do the right thing because it’s the right things to do.
As a Professor of Pediatrics, Chief of Pediatric Nephrology, Medical Director of the Pediatric Kidney Transplant Program, and Program Director of the Pediatric Nephrology Fellowship at MUSC, she knows how important it is to get treatment to patients.
She tells us that by removing administrative hurdles, providers at MUSC can focus on treating the patient right away, rather than delaying much-needed care due to red-tape.
Dr. Twombley shares an example of getting a new therapy approved for a patient within days, whereas it may take months in other systems. She says this is a game-changer for patients, and gives them hope. provide hope for patients and families.
Check out the full interview with Dr. Twombley to hear more about putting the patient first, and some of the life-changing treatments she and her team offer.
You can also listen to the interview in podcast form:
Apple podcast link:
https://podcasts.apple.com/us/podcast/speaking-of/id1549592446
I Heart podcast link:
https://www.iheart.com/podcast/269-speaking-of-76708275/#
Spotify podcast link:
https://open.spotify.com/show/1g2LUGr0SzxbBmSHB3FHyL?si=PNO79sBOReGXQJu_CrsJEg
Learn more about the Medical Univ. of South Carolina: https://muschealth.org
Learn more about the MUSC Children’s Hospital: https://musckids.org
Topical time codes:
00:57 - Treating the patient, not the disease
1:53 - Culture at MUSC
3:06 - Removing barriers and admin hurdles
6:23 - Doing things because it’s the right thing to do
8:10 - Providing hope to patients
9:03 - LDL-Aphaeresis
12:28 - Patient referrals
14:11 - Nephrotic syndrome trials, precision medicine
16:17 - Changing lives through precision medicine
__________________________
Thanks to the following organizations for supporting the Making Healthcare Work for You mission.
Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.
They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.
Visit https://www.informed.llc to learn more.
UpStream is the fastest-growing primary healthcare solution provider in the US.
UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.
Visit https://www.upstream.care to learn more.
__________________________

Tuesday Sep 13, 2022
Tuesday Sep 13, 2022
Dr. Faisel Syed is passionate about transforming primary care. He tells us that to increase access requires more than just taking on patients, it requires a change in mindset.
As the National Director of Primary Care at ChenMed, Faisel and his team are working on those changes every day.
From seeing patients at least monthly, to changing language from “walk in” to “patient in need, they’re practicing what they call “Transformative Primary Care,” starting with the most vulnerable population - underserved seniors.
Don’t miss this amazing interview to hear Faisel talk about how building trusted relationships between patients and doctors is one step to transforming the way healthcare is delivered.
Connect with Dr. Faisel Syed: https://www.linkedin.com/in/drfaiselsyed/
Learn more about ChenMed: https://www.chenmed.com
You can also listen to the interview in podcast form:
Apple podcast link:
https://podcasts.apple.com/us/podcast/speaking-of/id1549592446
I Heart podcast link:
https://www.iheart.com/podcast/269-speaking-of-76708275/#
Spotify podcast link:
https://open.spotify.com/show/1g2LUGr0SzxbBmSHB3FHyL?si=PNO79sBOReGXQJu_CrsJEg
Topical time codes:
00:40 - Passion for health equity, serving those who are disadvantaged
6:26 - The cost of healthcare
8:35 - Desire to help people
10:10 - Patient story
12:56 - Patients in need
15:35 - ChenMed vision
19:30 - You pay for what you don’t know
22:51 - Building the doctor-patient relationship
__________________________
Thanks to the following organizations for supporting the Making Healthcare Work for You mission.
Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.
They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.
Visit https://www.informed.llc to learn more.
__
UpStream is the fastest-growing primary healthcare solution provider in the US.
UpStream underwrites and supports the delivery of value-based care for older patients and people living with chronic conditions. By working in partnership with healthcare practices and clinics UpStream offers a comprehensive risk-free solution for physicians that finances, delivers and sustains better outcomes for everyone.
Visit https://www.upstream.care to learn more.

Wednesday Sep 07, 2022
Wednesday Sep 07, 2022
We had the pleasure of speaking with Dr. Ami Bhatt, Chief Innovation Officer for the American College of Cardiology, and the conversation was enlightening!
Dr. Bhatt is patient-centered, forward thinking (she’s been doing telemedicine for a decade!), and deeply committed to improving the care of her patients and fellow practitioners.
She shared the importance of the ACC’s goal to ensure people have sustainable, scalable cardiovascular care in their communities, with details about how it would increase access, patient and physician satisfaction, and decrease physician burnout.
Dr. Bhatt says some of the keys to reaching that goal are:
Breaking down silos
Creating an agile framework
Creating infrastructure
Building strong partnerships with those in the community
You can also listen to the interview in podcast form:
Apple podcast link:
https://podcasts.apple.com/us/podcast/speaking-of/id1549592446
I Heart podcast link:
https://www.iheart.com/podcast/269-speaking-of-76708275/#
Spotify podcast link:
https://open.spotify.com/show/1g2LUGr0SzxbBmSHB3FHyL?si=PNO79sBOReGXQJu_CrsJEg
Learn more about the American College of Cardiology: https://www.acc.org
Connect with Dr. Ami Bhatt: https://www.linkedin.com/in/dramibhatt/
Topical time codes:
00:27 - Creating sustainable, scalable cardiovascular care
2:04 - Treating patients via telemedicine
5:07 - Breaking down silos
9:22 - The human aspect, public health and medicine
16:44 - Community-centered care approach
__________________________
Thanks to Informed Consulting for supporting the Making Healthcare Work for You mission.
Informed Consulting works with insurance carriers, digital health companies, insurtech organizations, and venture capital firms to drive distribution solutions in the employee benefits ecosystem.
They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.
Visit https://www.informed.llc to learn more!

Wednesday Aug 31, 2022
Wednesday Aug 31, 2022
According to Dr. David Donohue, there are six pillars of Lifestyle Medicine:
Nutrition, exercise, sleep, a healthy relationship with stress, healthy relationships with people and avoiding toxic substances.
Dr. Donohue is the Chief Medical Officer at Progressive Health of Delaware, and Poplar Care.
He says lifestyle medicine is very evidence-based, and when optimized, those six pillars can lead to dramatically better health outcomes, deprescribing medication for patients, and longer lives.
Be sure to watch the full interview to hear how lifestyle can transform lives, helping with chronic conditions, and everything from knee pain to dementia.
Connect with Dr. Donohue: https://www.linkedin.com/in/david-donohue-0704941/
Learn more about Poplar: https://www.poplar.care
Learn more about Progressive Health of Delaware: https://www.progressivehealthproject.com
Topical time codes:
00:00 - video begins
00:32 - About lifestyle medicine
3:29 - Lifestyle factors in chronic disease
4:55 - Willingness to change lifestyle for better outcome
6:58 - Staying close to the science
9:42 - Lifestyle changes for prevention
10:54 - Impact of a healthy weight
12:45 - Patient engagement for behavior change
15:15 - Finding a lifestyle medicine provider
15:45 - Poplar Care
17:11 - Preventing dementia and the role of hope
19:15 - Message to other providers

Wednesday Aug 24, 2022
Wednesday Aug 24, 2022
The team at Clever Care Health Plan is dedicated to making healthcare simpler for seniors. Unmesh Srivastava, Chief Technology & Digital Innovation Officer talked to us about what makes their plans different, and how they’re working to solve health equity.
Clever Care is providing culturally sensitive health care solutions to those on Medicare Advantage plans. The plans are unique, offering members in-language concierge care services, and offering a combination of eastern and western medicine.
Check out the full interview to hear Unmesh share details about how Clever Care is changing the healthcare landscape for those who aren’t native English speakers.
Connect with Unmesh:
https://www.linkedin.com/in/unmeshsrivastava/
Learn more about Clever Care Health Plan:
https://clevercarehealthplan.com
Topical time codes:
00:00 - video begins
00:46 - About Clever Care
3:40 - Clever Care users
5:01 - Appeal of Eastern and Western medicine
7:28 - Community Centers
9:40 - How concierge cultural and language care positively impacts care
13:17 - Passion for the mission
15:42 - Including social and cultural aspects for holistic care
21:13 - Going back to principles
#healthcare #healthequity #seniors #seniorcare #medicareadvantage