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Making Healthcare Work for You (MHWFY) is a mission-driven online talk show that’s shifting the healthcare conversation to love, hope, inspiration, and real solutions. Stephanie Feals & Dr. Apurv Gupta host conversations with an elite group of leaders who are solving healthcare’s most complex challenges. MHWFY shines a light on leaders’ personal dedication, unique perspectives, and empowering solutions through unscripted, authentic conversations. The show helps educate people and connect the dots to drive healthcare transformation. Guests & audience members are the people shaping the future of healthcare - from those working on the front line, to those creating the technology, to those driving policy change in government.
Episodes
Wednesday Aug 24, 2022
Wednesday Aug 24, 2022
The team at Clever Care Health Plan is dedicated to making healthcare simpler for seniors. Unmesh Srivastava, Chief Technology & Digital Innovation Officer talked to us about what makes their plans different, and how they’re working to solve health equity.
Clever Care is providing culturally sensitive health care solutions to those on Medicare Advantage plans. The plans are unique, offering members in-language concierge care services, and offering a combination of eastern and western medicine.
Check out the full interview to hear Unmesh share details about how Clever Care is changing the healthcare landscape for those who aren’t native English speakers.
Connect with Unmesh:
https://www.linkedin.com/in/unmeshsrivastava/
Learn more about Clever Care Health Plan:
https://clevercarehealthplan.com
Topical time codes:
00:00 - video begins
00:46 - About Clever Care
3:40 - Clever Care users
5:01 - Appeal of Eastern and Western medicine
7:28 - Community Centers
9:40 - How concierge cultural and language care positively impacts care
13:17 - Passion for the mission
15:42 - Including social and cultural aspects for holistic care
21:13 - Going back to principles
#healthcare #healthequity #seniors #seniorcare #medicareadvantage
Wednesday Aug 17, 2022
Wednesday Aug 17, 2022
Fueled by his family’s experiences, Kevin Lynch’s mission is to reduce suicide, overdoses, and incarceration of people who have mental health challenges.
Kevin’s son has bipolar disorder, and was incarcerated at a young age, spending 6 years in isolation. After release, there was limited provider availability, and he ended up using drugs and going back to jail.
That experience lead Kevin to start The Quell Foundation.
Over the last six years, The Quell Foundation has provided $2.6-million to college students who have a mental health condition, or whose parent or caregiver was lost to suicide.
The Quell Foundation also created several documentaries to show the true face of mental health - who are people from across all spectrums, not stereotypes.
The organization is working to normalize conversations about mental healthcare and reach people who need help.
Connect with Kevin: https://www.linkedin.com/in/kevin-m-lynch/
Learn more about The Quell Foundation: https://thequellfoundation.org
Lift the Mask, Portraits of Life with Mental Illness Documentary: https://quell.staging.themoderati.com/lift-the-mask-documentary/
Topical timecodes:
00:00 - video starts
00:34 - About The Quell Foundation
1:04 - Scholarships for the generation creating a paradigm shift
3:50 - Kevin’s story and his son’s story
8:27 - Success of people The Quell Foundation helps
11:19 - Growth of programs & tapping into the Junior board
17:45 - Helping reach those in need & opening the conversation
21:13 - Meaning behind the organization’s name
23:17 - Documentary, Lifting the Mask, Portraits of Life with Mental Illness
#mentalhealth #behavioralhealth #substanceuse #mentalhealthmatters #TheQuellFoundation #KevinLynch
Tuesday Aug 09, 2022
Tuesday Aug 09, 2022
Since 1853, Sheppard Pratt has been leading the way of how to care for people with mental illness.
CEO, Dr. Harsh Trivedi shares how Sheppard Pratt continues to evolve, innovate, and scale mental healthcare.
Through Dr. Trivedi's intense dedication to the meeting unmet needs in the community, focusing on strategic goals, and investing in people, the organization has grown to more than 5,000 employees, 162 programs, and 287 sites of service, while remaining grounded in its Quaker roots.
Check out this interview to learn more about Dr. Trivedi's path to Sheppard Pratt, and the keys to the organization's success.
Learn more about Sheppard Pratt: https://www.sheppardpratt.org
Connect with Dr. Harsh Trivedi: https://www.linkedin.com/in/harshktrivedimd/
Topical time codes:
00:00 - Video begins
00:33 - About Sheppard Pratt
3:42 - Meeting unmet needs
8:14 - Unique considerations of mental healthcare vs other medical specialties
13:15 - Company culture and connecting with the mission
20:17 - Finding blindspots
25:01 - Choosing a career in mental health
Sheppard Pratt, Mental Health, Behavioral Health, Physician leadership, executive leadership, Making Healthcare Work for You, Speaking Of Health, healthcare, Access to care, substance use, addiction, strategic planning, healthcare transformation, leadership, leadership transformation,
Tuesday Jul 19, 2022
Tuesday Jul 19, 2022
Kristi Daugherty, CEO of Emergence Health Network is a transformational, inspirational leader.
Located in El Paso, TX, the area they serve has an extremely high poverty level, and there are many challenges.
When Kristi took over Emergence Health Network 10 years ago, the organization had $300k in cash.... and now they have $20-million!
Kristi starts with a "Can-do" perspective, works forward, building a 3-year strategic plan that everyone in the organization delivers to.
Now finishing their 2nd 3-year plan, they've gone from overcoming financial hardships, to improving staff retention and building their team and morale, to bolstering community access and services.
For Kristi and the Emergence Health Network team, their strategic plan allows them to focus on what's important to the organization and the community, and also enables them to be agile when the unexpected pops up.
Don't miss this amazing story of transformation and collaborative leadership.
Learn more about Emergence Health Network: https://emergencehealthnetwork.org
Connect with Kristi: https://www.linkedin.com/in/kristen-daugherty-lcsw-s-lisw-s-mba-3b59577a/
Topical time codes:
00:00 - video begins
1:00 - Transformation journey
3:58 - Strategic planning
6:43 - How to prioritize areas of the plan
9:18 - A plan that allows for agility
12:06 - "What we can do" approach
15:52 - How you know you've reach transformation
17:58 - Successes/What keeps Kristi going
_________
#healthcare, #mentalhealth, #behavioralhealth, #strategicplanning, #healthcaretransformation, #leadership, #leadershiptransformation, #EmergenceHealthNetwork, #SpeakingofHealth, #KristiDaugherty
Tuesday Jul 12, 2022
Tuesday Jul 12, 2022
Steve Miccio’s life was forever changed after experiencing a bi-polar manic episode that lead to a hospital stay. He says he went in Steve Miccio and left a mental patient.
He knew then that there was a “better way to treat people than tradition.”
With that mission in mind, he began working on a mental health unit, and eventually became the CEO of People USA, a peer run organization for people with mental health issues.
At People USA, Steve and his staff ensure that they’re there with their guests every step of the way. They have a respite house, a stabilization center, help with hospital discharge planning, to care coordination, and more.
They treat people with hope and dignity.
Check out the full interview with Steve to hear about his journey and how he’s changing mental health care.
Connect with Steve: https://www.linkedin.com/in/steve-miccio-78a48314/
Learn more about People USA: people-usa.org
Topical time codes:
00:00 - video starts
00:35 - About People USA
1:03 - Steve’s story
9:06 - Changing the system
14:52 - Treating people with hope and dignity
17:54 - Moving beyond the stigma
21:19 - Funding & taking time with those they serve
24:20 - Working with ambivalence
27:20 - The role of empathy
29:19 - Shifting communities
30:26 - Positive situations that stand out
Wednesday Jun 22, 2022
Wednesday Jun 22, 2022
MaxHealth CEO, Dr. Prakash Patel, is working to make healthcare easier through value-based primary care.
In this interview, Dr. Patel covered so many topics, including:
Why a team-oriented approach is imperative to treat the “whole person”
The role of wellness and prevention
Patient engagement - preference & incentives
Details about the “Happiness Score”
How value-based care providers at MaxHealth are thriving
Learn more about MaxHealth: https://www.mymaxdoc.com
Connect with Dr. Prakash Patel:
https://www.linkedin.com/in/prakash-patel-m-d-23369b1/
Topical time codes:
00:52 - Twin Pillars - engagement and behavior modification
4:09 - Primary Care as the captain
8:07 - Building trust & importance of PCPs
13:12 - Value-based care, treating the “whole person”
16:42 - Serving seniors through team-based care
19:58 - Wellness, prevention, and the Happiness Score
23:58 - Personal passion for the work
Tuesday Jun 14, 2022
Tuesday Jun 14, 2022
Dr. Nick Patel has been on both sides of healthcare: seeing the inequities first-hand while growing up in rural South Carolina, and working as a doctor in his adult years.
As Chief Digital Officer & Vice Chair of Primary Care at Prisma Health, reducing inequities, improving outcomes, and encouraging early prevention are key goals. On-demand healthcare is another.
Through it all, he keeps patients at the center, and is passionate about building relationships, ensuring patients are informed & educated about their care, and about providing value-based care.
Dr. Patel’s patient-first philosophy leads to an approach where technology enhances care. It’s a way to intervene early through things like chat bots, video visits, and even for remote monitoring.
Don't miss this inspirational interview.
Connect with Dr. Nick Patel: https://www.linkedin.com/in/nickpatelmd/
Learn more about Prisma Health: https://www.prismahealth.org
Tuesday Jun 07, 2022
Tuesday Jun 07, 2022
With lifespans increasing, and the U.S. Census sharing that by 2035, we’ll have more adults than children, the care of our aging population is critical.
Dr. Sarita Mohanty, President and CEO of The SCAN Foundation is on a mission to ensure that all Americans can age with dignity, independence, and have a productive and vital life. She’s fueled by her experiences as both a physician and by her family’s own experiences.
Through The SCAN Foundation’s approach of advancing equity, person-centered care, and home & community-based care, they’re making substantial steps forward to meet their goal.
Watch or listen to learn how Dr. Sarita Mohanty and The SCAN Foundation are paving the road to better care for our aging population.
Connect with Dr. Sarita Mohanty:
https://www.linkedin.com/in/sarita-mohanty-md-mph-mba-a76a143/
Learn more about The SCAN Foundation:
https://www.thescanfoundation.org
Topical time codes:
00:00 - Video begins
00:46 - Importance of properly caring for the aging
2:46 - Focus on total wellness
6:02 - Challenge of getting good care
10:33 - Complexity of care
12:32 - What’s currently working
14:04 - CA’s master plan on aging - 10 year blueprint
15:38 - SSBCI benefits
17:41 - Availability of SSBCI benefits
19:03 - Helping people get the resources they need
21:16 - The role of technology
Friday May 27, 2022
Friday May 27, 2022
Dr. Will Davies is the Founder and Director of The Chill Project by Allegheny Health Network.
In just four years, The Chill Project has expanded to 20 schools. Dr. Davies says the 3-tiered approach that serves kids in k-12, and works in tandem with the school’s guidance counselors.
In this interview, Dr. Davies talks to us about how his personal experience working in schools lead him to create The Chill Project, how he and his team are helping children cope after tragic events, how they’re providing support to both students and teachers, and why relationship building is so important.
Learn more about The Chill Project: https://www.ahn.org/services/psychiatry-mental-health/mindfulness/chill-project
Connect with Dr. Will Davies: https://www.linkedin.com/in/william-c-davies-ed-d-8744b09b/
Tuesday May 24, 2022
Tuesday May 24, 2022
UpStream, lead by Co-Founder and CEO, Dr. Sanjay Doddamani, offers a soup-to-nuts solution for physicians who are working to provide primary care.
UpStream embeds pharmacists and clinical staff in the physician’s office removing the burden for providers, and improving outcomes for patients.
Patients get the care that they need, and physicians feel supported thanks to UpStream’s side-by-side approach, handling clinical, financial, and technological components to optimize primary care.
Connect with Dr. Sanjay Doddamani: https://www.linkedin.com/in/sanjay-doddamani-b512b0a8/
Learn more about UpStream: https://www.upstream.care